Section one: Contracting authority
one.1) Name and addresses
NHS Nottingham and Nottinghamshire Integrated Care Board
Sir John Robinson House Sir John Robinson Way Arnold Nottingham
Nottingham
NG5 6DA
Contact
Tom Greenwood
Country
United Kingdom
Region code
UKF14 - Nottingham
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Care Navigation Services on behalf of NHS Nottingham and Nottinghamshire ICB
Reference number
C351509
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) have undertaken a Competitive Process under the Provider Selection Regime (PSR) regulations to invite suitably qualified and experienced providers to deliver a Care Navigation Service.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,501,923
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKF1 - Derbyshire and Nottinghamshire
two.2.4) Description of the procurement
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) have undertaken a Competitive Process under the Provider Selection Regime (PSR) regulations to invite suitably qualified and experienced providers to deliver a Care Navigation Service.
The service will focus on the identification and management of vulnerable patients (initially those with moderate and severe frailty and subsequently those living with long term conditions). The Care Navigation Service will undertake the daily operational Multidisciplinary Team (MDT) coordination using the newly formed workflows to help with identification and management of patients. The function has a key role within the Primary Care Network, and is the interface between patients and their carers, primary care, community services, secondary care, social care, and the voluntary sector. The Service will be available to all patients aged 18 and over, registered with a GP practice across Nottingham and Nottinghamshire Integrated Care System.
This notice is to communicate the intention to award a contract under the Provider Selection Regime (PSR) Competitive Process.
This contract relates to an existing service with the intention to award being made to an existing provider.
The contract will be for an initial period of 3 years commencing 1st October 2025 with the Commissioner having the option to extend the contract for up to a further 2 years.
The Approximate lifetime value of the contract is £4,501,923.00.
two.2.5) Award criteria
Quality criterion - Name: Integration, Collaboration & Service Sustainability / Weighting: 36%
Quality criterion - Name: Quality and Innovation / Weighting: 36%
Quality criterion - Name: Improving access, reducing health inequalities and facilitating Choice / Weighting: 8%
Quality criterion - Name: Social Value / Weighting: 10%
Cost criterion - Name: Value / Weighting: 10%
two.2.11) Information about options
Options: Yes
Description of options
The contract will be for an initial period of 3 years commencing 1st October 2025 with the Commissioner having the option to extend the contract for up to a further 2 years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-013078
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
3 July 2025
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Nottingham CityCare Partnership CIC
Aspect House, Aspect Business Park, Bennerley Road, Bulwell
Nottingham
NG6 8WR
Country
United Kingdom
NUTS code
- UKF1 - Derbyshire and Nottinghamshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £4,501,923
Total value of the contract/lot: £4,501,923
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice.
The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 23:59 on the 29th July 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.
Written representations should be sent to thomas.greenwood2@nhs.net
Award decision-makers: The award decision has been made by the NHS Nottingham and Nottinghamshire Integrated Care Board Strategic Planning and Integration Committee on the 3rd July 2025.
Conflicts of Interest: 1 perceived Conflict of Interest was identified throughout the process. Due to the nature of the perceived conflict, the mitigation provided and the robust open, fair and transparent procurement process being undertaken, it was agreed that no further action was required at the time.
The lifetime value of the contract is expected to be £4,501,923.00.
The Key Criteria used and weighted by the authority were as follows:
• Quality and Innovation: 36.00%
• Integration, Collaboration & Service Sustainability: 36.00%
• Improving access, reducing health inequalities and facilitating Choice: 8.00%
• Social Value: 10.00%
• Value: 10.00%
The rationale for this was based on the detailed list of all requirements according to the specification and requirements of the integrated care system.
six.4) Procedures for review
six.4.1) Review body
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
england.commercialqueries@nhs.net
Country
United Kingdom