Section one: Contracting authority
one.1) Name and addresses
Gateshead Council
Civic Centre, Regent Street
GATESHEAD
NE81HH
Contact
Ashleigh Billingham
ashleighbillingham@gateshead.gov.uk
Telephone
+44 1914334273
Country
United Kingdom
Region code
UKC22 - Tyneside
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of generalist Home Care Services
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £70,278,000
two.2) Description
two.2.1) Title
Sub Zone 1A
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Quality criterion - Name: DBS Confirmation / Weighting: pass/fail
Quality criterion - Name: transitional arrangements / Weighting: 17%
Quality criterion - Name: workforce / Weighting: 15%
Quality criterion - Name: service delivery model / Weighting: 12%
Quality criterion - Name: contingency planning / Weighting: 10%
Quality criterion - Name: quality and continuous improvement / Weighting: 10%
Quality criterion - Name: service user outcomes / Weighting: 13%
Quality criterion - Name: health and wellbeing / Weighting: 13%
Cost criterion - Name: confirmation of agreed rate / Weighting: Pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 1B
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Quality criterion - Name: Disclosure and Barring Service (DBS) / Weighting: PASS/FAIL
Quality criterion - Name: Transitional Arrangements / Weighting: 17%
Quality criterion - Name: Workforce / Weighting: 15%
Quality criterion - Name: Service Delivery / Weighting: 12%
Quality criterion - Name: Contingency Planning / Weighting: 10%
Quality criterion - Name: Quality and Continuous Improvement / Weighting: 10%
Quality criterion - Name: Service User Outcomes / Weighting: 13%
Quality criterion - Name: Health and Wellbeing / Weighting: 13%
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 2A
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 2B
Lot No
4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 3A
Lot No
5
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 3B
Lot No
6
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 4A
Lot No
7
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 4B
Lot No
8
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
two.2) Description
two.2.1) Title
Sub Zone 4C
Lot No
9
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
Provision of Generalist Home Care across all Service User groups, including but not limited to older people, individuals with learning and/or physical disabilities, mental health conditions, palliative care and end of life care funded by the Council
two.2.5) Award criteria
Cost criterion - Name: Confirmation of agreed rate / Weighting: pass/fail
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-023227
Section five. Award of contract
Lot No
1
Title
Sub Zone 1A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Hales Group Ltd
Peterborough
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
03756814
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £5,334,638.40
Section five. Award of contract
Title
Sub Zone 1B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
DK Home Support
Gateshead
Country
United Kingdom
NUTS code
- UKC - North East (England)
Justification for not providing organisation identifier
Partnership
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £8,747,481.6
Section five. Award of contract
Title
Sub Zone 2A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Perfect Care Limited
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
07470626
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,307,472
Section five. Award of contract
Title
Sub Zone 2B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
The Human Support Group
Nottingham
Country
United Kingdom
NUTS code
- UKF - East Midlands (England)
Companies House
03513906
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £5,765,385.6
Section five. Award of contract
Title
Sub Zone 3A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Comfort Call Limited
Nottingham
Country
United Kingdom
NUTS code
- UKF - East Midlands (England)
Companies House
05763279
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £11,530,771.2
Section five. Award of contract
Title
Sub Zone 3B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Boomerang Healthcare Limited
Gateshead
Country
United Kingdom
NUTS code
- UKC - North East (England)
Companies House
11451584
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £6,494,342.4
Section five. Award of contract
Title
Sub Zone 4A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Care Quality Services Limited
Colchester
Country
United Kingdom
NUTS code
- UKJ - South East (England)
Companies House
11696513
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £9,078,825.6
Section five. Award of contract
Title
Sub Zone 4B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Dale Care Limited
Meadowfield
Country
United Kingdom
NUTS code
- UKC - North East (England)
Companies House
02795946
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £12,325,996.8
Section five. Award of contract
Title
Sub Zone 4C
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 November 2024
five.2.2) Information about tenders
Number of tenders received: 30
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Calderdale Homecare Limited
Newcastle
Country
United Kingdom
NUTS code
- UKC - North East (England)
Companies House
06786330
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £6,693,148.8
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Gateshead Council
Gateshead
Country
United Kingdom