Scope
Description
Midland Heart is committed to creating safe, clean, and welcoming environments for all our tenants
by maintaining high standards of cleanliness in our communal areas. This contract is a key part of our
wider mission to deliver great homes and excellent landlord services, putting tenants at the heart of
everything we do.
We are seeking partners who will work closely with us to deliver consistent, high-quality communal
cleaning services across our housing stock, ensuring that all shared spaces are maintained to
standards that reflect the pride and expectations of our tenants.
Partners must not only deliver core cleaning services but must do so in a way that reflects our values,
respects our tenants as customers, and promotes dignity, safety, and well-being. Tenants' feedback
and lived experiences will directly inform service delivery, performance monitoring, and continuous
improvement in line with the Regulator of Social Housing's Consumer Standards, particularly around
Tenant Involvement and Empowerment and Transparency, Influence and Accountability.
Total value (estimated)
- £0 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 December 2025 to 30 November 2030
- 5 years
Main procurement category
Services
CPV classifications
- 90910000 - Cleaning services
Lot LOT-0001. Lot 1
Description
Stoke, Wolverhampton, Dudley, Halesowen West Bromwich, Oldbury, Gloucester, Wiltshire, Hereford
Lot value (estimated)
- £0 excluding VAT
- £0 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot LOT-0002. Lot 2
Description
Leicester, Coventry, Northampton, Solihull
Lot value (estimated)
- £0 excluding VAT
- £0 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot LOT-0003. Lot 3
Description
Walsall, Lichfield, Burton, Nottingham, Tamworth, Sutton Coldfield, Birmingham
Lot value (estimated)
- £0 excluding VAT
- £0 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Lot LOT-0004. Lot 4
Description
Birmingham, Redditch & Bromsgrove
Lot value (estimated)
- £0 excluding VAT
- £0 including VAT
Same for all lots
CPV classifications and contract dates are shown in the Scope section, because they are the same for all lots.
Submission
Submission type
Tenders
Tender submission deadline
11 August 2025, 10:00am
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
20 September 2025
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | Price and quality as per the ITT |
Price |
Weighting description
Price and quality as per the ITT
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Conditions of Participation
Invitation to Tender
Evaluation and Moderation
Clarification/Dialogue (if required)
Supplier Site Visits (if required)
Supplier Presentations and Interview
Negotiation/Dialogue/Clarifications/Final Tenders (if required)
Contracting authority
MIDLAND HEART LIMITED
- Companies House: IP30069R
20 Bath Row
Birmingham
B15 1LZ
United Kingdom
Region: UKG31 - Birmingham
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)