Scope
Reference
NCCT43236
Description
It is proposed that a new specialist behavioural support service is established, increasing capacity and capability in relation to supporting children and young people with behaviours that put the safety of themselves and those around them at risk.
An intensive, PBS informed behaviour support service (Positive Behaviour Support) to directly work with c. 12 families per year. This would target highly complex children and young people identified by professionals as being likely to come into social care within six months, as a direct result of behaviours that challenge and which put their own and others' safety at risk.
The criteria for the service would be behaviour-led rather than diagnosis-led.
The service will build the skills of the person and of those who care for and support them and using the least restrictive practice possible.
There will be two Market Engagement sessions held, whereby providers will have the opportunity to help shape the service offer.
Market engagement 1: Design & Refine Session (30th July 2025 10am-12pm)
This is for providers of PBS and will be supported by relevant representatives from social care, education & health services.
Discussion points
• How might we refine our criteria for support?
• When is a Positive Behaviour Support (PBS) approach most and least effective for children and young people (CYP) and their families?
• Current support structures
• What should we consider when identifying and managing referrals?
• How might the service operate in practice?
• In what ways could the service be designed to operate flexibly?
• How will we define and manage success?
• How might the service operate in practice?
• Consider the who, what, where, when, and how-including key inputs and intended outputs.
• In what ways could the service be designed to operate flexibly?
• Think about responsiveness to need, adaptability, and scalability.
• How will we define and manage success?
Market engagement 2: Service Proposition (12th August 2025 1pm -3pm)
Discussion points:
• Context & Service Proposition
• Procurement Information
• Questions & Answers
• Final Feedback Opportunity
Contract length has not yet been fixed by Norfolk County Council. Final contract length will be set in the Tender Notice after market engagement.
Contract dates (estimated)
- 2 January 2026 to 1 January 2031
- 5 years
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
17 September 2025
Tender submission deadline
17 October 2025, 11:59pm
Submission address and any special instructions
This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on https://in-tendhost.co.uk/norfolkcc (https://in-tendhost.co.uk/norfolkcc) Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles (https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfile). Once registered you will be able to see the procurement project under 'tenders' section and 'express an interest' to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +448442728810 or emailing support@in-tend.co.uk
Languages that may be used for submission
English
Award decision date (estimated)
28 November 2025
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government