Scope
Reference
PA00003116
Description
A software system, "Monday.Com Service", that is a dedicated platform specifically designed to help teams manage and deliver efficient service. It's focus will be for Payroll and Pensions, providing a work monitoring and audit system, an automated email triage system and a focus on customer service communications. It's a versatile solution that can be used by various departments once delivered, with interest already from partnering teams.
Contract 1
Supplier
- Monday.com UK 2020 Limited
Contract value
- £72,000 excluding VAT
- £76,400 including VAT
Below the relevant threshold
Date signed
30 June 2025
Contract dates
- 1 July 2025 to 30 June 2029
- 4 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Procedure
Procedure type
Below threshold - unknown
Supplier
Monday.com UK 2020 Limited
Citibank N.A London Branch, 33 Canada Square, Canary Wharf
London
E14 5LB
United Kingdom
Email: ariellefe@monday.com
Region: UKI42 - Tower Hamlets
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government