Planning

IT Service Management Software for Karbon Homes

  • Karbon Homes

UK2: Preliminary market engagement notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-039437

Procurement identifier (OCID): ocds-h6vhtk-0558a5

Published 3 July 2025, 5:06pm

Last edited 11 July 2025, 6:47pm

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Changes to notice

This notice has been edited. The previous version is still available.

Engagement instructions added.

Scope

Reference

CA16143

Description

Karbon Homes require an ITSM tool to support the management and delivery of IT services to meet the current and future needs of the organisation.

Total value (estimated)

  • £180,000 excluding VAT
  • £216,000 including VAT

Above the relevant threshold

Contract dates (estimated)

  • 1 October 2025 to 30 September 2028
  • Possible extension to 30 September 2031
  • 6 years

Main procurement category

Goods

CPV classifications

  • 48333000 - Contact management software package
  • 48517000 - IT software package
  • 48780000 - System, storage and content management software package

Contract locations

  • UK - United Kingdom

Engagement

Engagement deadline

29 July 2025

Engagement process description

To express an interest in this opportunity please download and complete the Karbon PME form by following the link below and searching using the project reference, CA16143.

https://suppliers.multiquote.com/Page/Login.aspx

Forms should be submitted by the deadline via the Multiquote messaging function.


Participation

Particular suitability

  • Small and medium-sized enterprises (SME)
  • Voluntary, community and social enterprises (VCSE)

Submission

Publication date of tender notice (estimated)

1 August 2025


Contracting authority

Karbon Homes

  • Public Procurement Organisation Number: PCDL-6326-LXPW

Number Five, Gosforth Park Avenue

Newcastle

NE12 8EG

United Kingdom

Contact name: Pippa Ford

Telephone: 07736956441

Email: Pippa.ford@karbonhomes.co.uk

Region: UKC22 - Tyneside

Organisation type: Public undertaking (commercial organisation subject to public authority oversight)