Scope
Reference
Project information - DN782197
Description
Knowsley Council is currently investigating the potential implementation of an electronic booking system specifically designed to manage respite care stays with our network of care providers. This initiative aims to streamline and modernize the way respite care is accessed and scheduled, ensuring a more efficient and user-friendly experience for both service users and their families.
Respite care is allocated to eligible individuals following a formal assessment, and this allocation is typically granted on an annual basis. The proposed system would allow those who have been assessed and approved for respite care to view their available allocation and independently schedule their planned stays throughout the year.
The goal is to empower service users and their families by providing a secure, accessible online platform where they can log in, check availability, and make bookings directly with approved providers. This would reduce administrative burden, improve transparency, and enhance the overall coordination of care. The Council is particularly interested in solutions that are intuitive, mobile-friendly, and capable of integrating with existing care management systems.
We would like to take the opportunity to do some soft market testing as outlined, to determine current interest levels in the market.
Contract dates (estimated)
- 1 April 2026 to 31 March 2027
- Possible extension to 31 March 2028
- 2 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKD7 - Merseyside
Engagement
Engagement deadline
1 August 2025
Engagement process description
For further information please visit The Chest and search for Opportunity ID - DN782197
Expression of Interest Window - From 11/07/2025 13:00 to 01/08/2025 12:00
Contracting authority
Knowsley Council
- Public Procurement Organisation Number: PXQQ-8436-NWPV
Municipal Building, Archway Road
Huyton
L36 9YU
United Kingdom
Region: UKD71 - East Merseyside
Organisation type: Public authority - sub-central government