Section one: Contracting authority
one.1) Name and addresses
Legal Aid Agency
102 Petty France
London
SW1H 9AJ
Country
United Kingdom
Region code
UKI32 - Westminster
Internet address(es)
Main address
https://www.gov.uk/government/organisations/legal-aid-agency
Buyer's address
https://www.gov.uk/government/organisations/legal-aid-agency
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://legalaid.bravosolution.co.uk
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
Other activity
other public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
2024 Civil Re-Opening
two.1.2) Main CPV code
- 79100000 - Legal services
two.1.3) Type of contract
Services
two.1.4) Short description
The Legal Aid Agency (LAA) is inviting Tenders for contracts to deliver civil legal aid services under the 2024 Standard Civil Contract ("2024 Civil Contract") which runs from 1 September 2024 to 30 June 2026 (subject to rights of early termination and the LAA’s right to extend by up to 26 months).
The LAA intends to award contracts under this process to commence as soon as possible after the Verification process as described in this Application Guide is complete. Depending on the circumstances, the date on which an individual Applicant, where its Tender is successful, may commence work under the 2024 Standard Civil Contract ("Service Commencement Date") may be several months from the date of Tender submission and relies on the provision of timely and accurate information by Applicants. Inaccurate or incomplete evidence may delay the issuing of a contract.
The "Application Guide", sets out the process and rules for applying for a 2024 Standard Civil Contract under the procurement process opening on 4 December 2024. Applicants must read this Application Guide and the additional information provided in the linked documents in full before submitting a Tender.
There are an unlimited number of 2024 Standard Civil Contracts available.
Application Period
The LAA intends that the Application Period will remain open until, or around, 31 December 2025 and organisations may tender at any point within this period. The LAA reserves the right to amend the Application Period, including closing the procurement opportunity, at its sole discretion.
Where Applicants are rejected from the procurement process, they will generally be able to submit a new Tender at any point whilst the Application Period remains open.
This exercise will cover the following Categories of Law:
• Family.
• Housing and Debt and Welfare Benefits.
• Immigration and Asylum (including work at Immigration Removal Centres (IRCs).
• Mental Health.
• Community Care.
• Claims Against Public Authorities.
• Clinical Negligence.
• Public Law.
• Family Mediation.
• Education; and
• Discrimination.
All organisations that meet the minimum contract requirements can tender to deliver services under a 2024 contract. You do not need to be a current legal aid provider to tender for this opportunity.
All organisations that successfully tender will be awarded a 2024 contract and there is no limit to the number of 2024 contracts that may be awarded under this process.
Applicants must review the following documents which set out the complete rules of the additional 2024 procurement process and should be read in the following order:
• Selection Questionnaire Invitation to Tender (SQ ITT);
• 2024 Standard Civil Contract Application Guide
• Category Specific Information;
• 2024 Standard Civil Contract;
• Frequently Asked Questions (FAQ) - published periodically
All Tenders must be completed and submitted using the eTendering system, accessed through: https://legalaid.bravosolution.co.uk
It is the Applicant’s sole responsibility to ensure it submits a Complete Tender before the Tender Deadline and ensure its Tender has been correctly completed to fully and properly represent its tender for the 2024 Contract.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
Main site or place of performance
England and Wales
two.2.4) Description of the procurement
The Legal Aid Agency (LAA) is inviting Tenders for contracts to deliver civil legal aid services under the 2024 Standard Civil Contract ("2024 Civil Contract") which runs from 1 September 2024 to 30 June 2026 (subject to rights of early termination and the LAA’s right to extend by up to 26 months).
The LAA intends to award contracts under this process to commence as soon as possible after the Verification process as described in this Application Guide is complete. Depending on the circumstances, the date on which an individual Applicant, where its Tender is successful, may commence work under the 2024 Standard Civil Contract ("Service Commencement Date") may be several months from the date of Tender submission and relies on the provision of timely and accurate information by Applicants. Inaccurate or incomplete evidence may delay the issuing of a contract.
The "Application Guide", sets out the process and rules for applying for a 2024 Standard Civil Contract under the procurement process opening on 4 December 2024. Applicants must read this Application Guide and the additional information provided in the linked documents in full before submitting a Tender.
There are an unlimited number of 2024 Standard Civil Contracts available.
Application Period
The LAA intends that the Application Period will remain open until, or around, 31 December 2025 and organisations may tender at any point within this period. The LAA reserves the right to amend the Application Period, including closing the procurement opportunity, at its sole discretion.
Where Applicants are rejected from the procurement process, they will generally be able to submit a new Tender at any point whilst the Application Period remains open.
This exercise will cover the following Categories of Law:
• Family.
• Housing and Debt and Welfare Benefits.
• Immigration and Asylum (including work at Immigration Removal Centres (IRCs).
• Mental Health.
• Community Care.
• Claims Against Public Authorities.
• Clinical Negligence.
• Public Law.
• Family Mediation.
• Education; and
• Discrimination.
All organisations that meet the minimum contract requirements can tender to deliver services under a 2024 contract. You do not need to be a current legal aid provider to tender for this opportunity.
All organisations that successfully tender will be awarded a 2024 contract and there is no limit to the number of 2024 contracts that may be awarded under this process.
Applicants must review the following documents which set out the complete rules of the additional 2024 procurement process and should be read in the following order:
• Selection Questionnaire Invitation to Tender (SQ ITT);
• 2024 Standard Civil Contract Application Guide
• Category Specific Information;
• 2024 Standard Civil Contract;
• Frequently Asked Questions (FAQ) - published periodically
All Tenders must be completed and submitted using the eTendering system, accessed through: https://legalaid.bravosolution.co.uk
It is the Applicant’s sole responsibility to ensure it submits a Complete Tender before the Tender Deadline and ensure its Tender has been correctly completed to fully and properly represent its tender for the 2024 Contract.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
22
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.2) Conditions related to the contract
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
31 December 2025
Local time
11:59pm
four.2.4) Languages in which tenders or requests to participate may be submitted
Welsh, English
four.2.7) Conditions for opening of tenders
Date
31 December 2025
Local time
12:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Legal Aid Agency
102 Petty France
London
SW1H 9AJ
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Legal Aid Agency
102 Petty France
London
SW1H 9AJ
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Any ‘appeals’ will be subject to review by the LAA in the first instance and where necessary referral will be made to CEDR
six.4.4) Service from which information about the review procedure may be obtained
Legal Aid Agency
102 Petty France
London
SW1H 9AJ
Country
United Kingdom