Section one: Contracting authority/entity
one.1) Name and addresses
Countess of Chester Hospital NHS Foundation Trust
Liverpool Road
Chester
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
National Framework Agreement for the Provision of Workforce Transformation Solutions
Reference number
F/065/WTS/20/MH
two.1.2) Main CPV code
- 79414000 - Human resources management consultancy services
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 48450000 - Time accounting or human resources software package
- 79211110 - Payroll management services
- 79600000 - Recruitment services
- 79610000 - Placement services of personnel
- 79620000 - Supply services of personnel including temporary staff
- 79625000 - Supply services of medical personnel
- 79631000 - Personnel and payroll services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
The solutions available to clients through this framework will include as a minimum:
• providing actionable data, trends and analytics,
• national, regional and local benchmarking,
• enabling collaborative working e.g. regional collaborative working on data and/or resources,
• deployment of whole workforce analytics to improve intelligence and decision making,
• root cause analysis tools to identify workforce demand and risks,
• facilitate the deployment of people programmes to tackle identified causes of workforce demand and risks in the areas of retention, wellbeing, recruitment and absence management,
• technology review and upgrades to streamline processes and provide real time intelligence,
• the development and utilisation of a collaborative workforce,
• bespoke training programmes, project management resource and managed service support (onsite and remote) during implementation and ongoing.
The tools and solutions provided by the supplier under this framework will enable clients to achieve:
• a workforce resourced through the most cost effective route, leading to more patient care hours and/or reduced costs,
• an ability to manage a large workforce with intelligent measures and trends,
• best practice processes leading to improved workforce control and governance,
• improved visibility of requirements for workforce planning and risk,
• adherence to the NHS People Plan,
• an exemplar of workforce management in the NHS.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2021/S 055-140253
Section five. Award of contract/concession
Contract No
1
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
15 March 2021
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Liaison Financial Services Ltd
Estate House, Evesham Street
Redditch
B97 4HP
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £60,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Countess of Chester Hospital NHS Foundation Trust operated a standstill period at the point information on the award of the framework agreement was communicated to tenderers. That notification provided full information on the award decision. The standstill period, which was for a minimum of 10 calendar days, provided time for unsuccessful tenderers to challenge the award decision before the framework agreement was entered into.
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 79414000 - Human resources management consultancy services
seven.1.2) Additional CPV code(s)
- 48450000 - Time accounting or human resources software package
- 79211110 - Payroll management services
- 79600000 - Recruitment services
- 79610000 - Placement services of personnel
- 79620000 - Supply services of personnel including temporary staff
- 79625000 - Supply services of medical personnel
- 79631000 - Personnel and payroll services
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
The solutions available to clients through this framework will include as a minimum:
• providing actionable data, trends and analytics,
• national, regional and local benchmarking,
• enabling collaborative working e.g. regional collaborative working on data and/or resources,
• deployment of whole workforce analytics to improve intelligence and decision making,
• root cause analysis tools to identify workforce demand and risks,
• facilitate the deployment of people programmes to tackle identified causes of workforce demand and risks in the areas of retention, wellbeing, recruitment and absence management,
• technology review and upgrades to streamline processes and provide real time intelligence,
• the development and utilisation of a collaborative workforce,
• bespoke training programmes, project management resource and managed service support (onsite and remote) during implementation and ongoing.
The tools and solutions provided by the supplier under this framework will enable clients to achieve:
• a workforce resourced through the most cost effective route, leading to more patient care hours and/or reduced costs,
• an ability to manage a large workforce with intelligent measures and trends,
• best practice processes leading to improved workforce control and governance,
• improved visibility of requirements for workforce planning and risk,
• adherence to the NHS People Plan,
• an exemplar of workforce management in the NHS.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
60
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£60,000,000
seven.1.7) Name and address of the contractor/concessionaire
Liaison Financial Services Ltd
Estate House, Evesham Street
Redditch
B97 4HP
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
This notice is being published to extend the duration of the framework agreement only. All
other aspects of the Contract Award Notice (reference 2021/S 055-140253) published in
March 2021 remain the same.
This framework agreement will be extended for an initial period of 12 months, with the option
to extend for a further 12 months. This will give a total possible extension of 24 months.
A further notice will be published if the optional further 12 month extension is taken.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
This extension in duration is required to allow users of the framework to conclude a
procurement as otherwise they would suffer significant inconvenience.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £60,000,000
Total contract value after the modifications
Value excluding VAT: £60,000,000