Scope
Reference
F/079/AUD//MH
Description
An audiology patient management system creates an integrated platform for both appointment management and clinical processes such as audiometry and hearing aid fitting and is therefore integral to the provision of Audiology services at multiple clinical sites.
The objective of this framework is to provide Public Sector Organisations with a compliant route to contract for a specialist Audiology Patient Management System, along with all associated and support services.
The Audiology Patient Management System will be used by NHS Audiology departments and services, and related NHS services such as Ear Nose & Throat (ENT) departments. The System supports the ability to manage all aspects of daily patient flow and general departmental management. Ongoing software support and maintenance is also required, including for systems previously installed.
The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents.
Commercial tool
Establishes a framework
Total value (estimated)
- £15,000,000 excluding VAT
- £18,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 11 October 2025 to 10 October 2029
- 4 years
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UK - United Kingdom
- GG - Guernsey
- IM - Isle of Man
- JE - Jersey
Engagement
Engagement deadline
21 July 2025
Engagement process description
The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents. Suppliers participating in this market consultation are not guaranteed to receive either an Invitation to Tender (if Invitations to Tender are issued), or a place on any framework agreement which may be awarded following an Invitation to Tender.
Please email info@coch-cps.co.uk to express interest in taking part in this market engagement process. We will then be in contact to arrange the next steps.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
31 July 2025
Contracting authority
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST
- NHS Organisation Data Service: RJR
- Public Procurement Organisation Number: PGCG-2135-TXWL
Liverpool Road
Chester
CH2 1UL
United Kingdom
Email: info@coch-cps.co.uk
Region: UKD63 - Cheshire West and Chester
Organisation type: Public authority - central government