Scope
Description
Crawley Borough Council is seeking a Contractor to provide and maintain high quality, safe and secure bus passenger waiting facilities (bus shelters), that are kept clean and well maintained throughout the Contract term (15 years commencing 7th July 2026), to encourage passenger growth, and helping achieve the aspirations of the National Bus Strategy, West Sussex County Council's Bus Service Improvement Plan, and the Campaign for Better Transport's National Bus Stop Standard. The service element of the contract is specifically for the supply, installation, maintenance and cleaning of Bus Shelters and Advertising Display Screens in Crawley. The Concessionaire shall supply, install, maintain and clean all the New Bus Shelters and New Advertising Display Screens to the standards required of the Council. Included in this contract opportunity are the Free Standing Units in Crawley.
In return, the Council is offering the Concessionaire the advertising display rights associated with its borough-wide network of bus shelters. The rights available will allow for the operation of Advertising Display Screens on bus shelters within the administrative boundary of Crawley Borough Council. Planning permission and advertising consent would be needed for any proposed changes to the advertising units, or for additional shelters to be considered for advertising. In addition, the rights available will allow the installation of free-standing double-sided 6-sheet digital units (FSU's) within Crawley borough. The installation of all FSU's will require planning permission and advertising consent. The concession element of the contract shall therefore involve the Concessionaire installing and selling the space upon Advertising Display Screens on Bus Shelters and a concession of Digital 6-sheet free-standing units.
Prior to the launch of this procurement exercise, a soft market exercise was conducted (under the Public Contract Regulations 2015 as it was conducted before the Procurement Act 2023 came into effect) as per the following notice: 2024/S 000-038700
Total value (estimated)
- £10,000,000 excluding VAT
- £12,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 7 July 2026 to 6 July 2041
- 15 years
Main procurement category
Services
CPV classifications
- 44212321 - Bus shelters
- 50000000 - Repair and maintenance services
- 79341200 - Advertising management services
- 90600000 - Cleaning and sanitation services in urban or rural areas, and related services
Contract locations
- UKJ28 - West Sussex (North East)
Submission
Enquiry deadline
24 July 2025, 6:00pm
Submission type
Requests to participate
Deadline for requests to participate
7 August 2025, 1:00pm
Submission address and any special instructions
How to obtain the Procurement Documents
Interested parties should register their interest in the project via the In-Tend website https://in-tendhost.co.uk/sesharedservices/aspx/Tenders/Current. The Procurement documents can be accessed when logged into In-Tend by selecting 'View Details' on the relevant tender advert and clicking the 'Express Interest' tab. Once in the tender there are five tabs, namely 'Tender', 'ITT - documents', 'Correspondence', 'Clarifications' and 'History'.
Select the 2nd tab (ITT - documents) where you will find useful information under 'Tender Details'. Continue to scroll down to the heading 'Tender Documents Received' where you will be able to view / download the documents. Please download all the documents and read very carefully.
Opting In and Opting Out
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Further Guidance
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Central Digital Platform Supplier Share Code
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Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
9 April 2026
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | Price 40%; Quality 60%. A full description of the award criteria, to be applied at the final tender stage of this procurement exercise, is included in the procurement documents. |
Price |
Weighting description
Price 40%; Quality 60%. A full description of the award criteria, to be applied at the final tender stage of this procurement exercise, is included in the procurement documents.
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Concession
Competitive flexible procedure description
This Competitive Flexible procurement exercise shall include the following stages:
1) Invitation to Participate Stage (this stage)
2) Invitation to Submit Initial Tender Stage (to be run with up to three suppliers shortlisted from the first stage)
3) Dialogue Stage
4) Invitation to Submit Final Tender Stage
Contracting authority
Crawley Borough Council
- Public Procurement Organisation Number: PRCZ-5935-JVMN
The Create Building, The Boulevard
Crawley
RH10 1UZ
United Kingdom
Email: procurement@crawley.gov.uk
Website: http://www.crawley.gov.uk
Region: UKJ28 - West Sussex (North East)
Organisation type: Public authority - sub-central government