Scope
Description
Provision of Financial and Operational back office software which inclusive of the following services
Retail and Operations Office
Retail and Operations Accounts
Retail and Operations Cash Rec
Retail and Operations Hosting Office
Retail and Operations Hosting Accounts
Retail and Operations Log
Retail and Operations Bugle
Retail and Operations Bugle TOCRM
Retail and Operations Hosting PWAN
Retail and Operations Hosting Log
Retail and Operations Hosting Bugle
Retail and Operations Hosting DSFTS
Contract 1
Supplier
Contract value
- £700,000 excluding VAT
- £810,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
19 July 2025
Contract dates (estimated)
- 20 July 2025 to 31 July 2026
- Possible extension to 31 July 2027
- 2 years, 12 days
Description of possible extension:
1 +1
Main procurement category
Services
CPV classifications
- 63711000 - Support services for railway transport
Contract locations
- UKH3 - Essex
- UKI - London
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Utilities
Direct award justification
Switching to direct award
Intention to directly award a contract for 1 year with an option to extend for a further 1 year for the provision of Provision of Rail Specific Financial and operational back office software
Tracsis Rail Technology and Services is the only supplier within the rail industry that is able to supply these essential operational service due to its unique integration with current industry systems. Use of an alternative system would involve a significant redesign of current systems, processes and any change poses a risk to reliability. There is therefore an absence of competition for technical reasons and no reasonable alternatives to the supply provided by Tracsis Rail Technology and Services Limited
Supplier
TRACSIS Rail Technology & Services
- Companies House: 05019106
- Public Procurement Organisation Number: PYVQ-8793-VRCD
Nexus
Leeds
LS2 3AA
United Kingdom
Email: grouptenders@tracsis.com
Website: http://www.tracsis.com
Region: UKE42 - Leeds
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
C2C RAILWAY LIMITED
- Companies House: 04659669
- Public Procurement Organisation Number: PCHL-2158-CTCQ
Great Minster House 4th Floor, Public Ownership Programme Team
London
SW1P 4DR
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)