Scope
Description
Overview:
Bournemouth University is seeking to appoint a professional and experienced cleaning contractor to provide high-quality, reliable, and comprehensive cleaning services across its full estate. The appointed contractor will be responsible for maintaining cleanliness and hygiene standards to a consistently high level across all areas, in support of the well-being and experience of students, staff, visitors, and affiliates.
Scope of Services:
The successful contractor will be required to deliver cleaning services on a 24 hours a day, 365 days a year basis, covering all parts of the University estate, including but not limited to:
Academic and Administrative Buildings: Lecture halls, seminar rooms, laboratories, libraries, offices, and communal areas.
Student Accommodation: Both University-owned and managed residential buildings.
Public Areas: Entrances, foyers, restrooms, corridors, lifts, staircases, and outdoor communal spaces.
Special Events Support: Ad-hoc or scheduled event cleaning, including graduation ceremonies, open days, and conferences.
Emergency Response Cleaning: On-call support for spillages, weather-related cleaning, or hygiene incidents.
Objectives:
Maintain a safe, clean, and welcoming environment conducive to academic excellence.
Deliver consistently high standards of cleanliness across all facilities.
Ensure compliance with all applicable health, safety, and environmental regulations.
Employ sustainable and environmentally responsible cleaning practices.
Demonstrate flexibility and responsiveness to the University's operational and academic calendar.
Key Requirements:
Demonstrated experience in delivering large-scale, multi-site cleaning contracts.
Capacity to operate 24/7, 365 days per year, including public holidays.
Robust quality assurance and performance monitoring systems.
Competent, trained, and uniformed cleaning staff, including appropriate supervision.
Ability to use eco-friendly products and cleaning technologies.
Total value (estimated)
- £0.01 excluding VAT
- £0.01 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 1 April 2035
- 9 years, 1 day
Main procurement category
Services
CPV classifications
- 90900000 - Cleaning and sanitation services
- 90910000 - Cleaning services
- 90911100 - Accommodation cleaning services
- 90919000 - Office, school and office equipment cleaning services
- 90919200 - Office cleaning services
Submission
Enquiry deadline
13 August 2025, 1:00am
Submission type
Tenders
Tender submission deadline
21 August 2025, 1:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
21 October 2025
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | Price 40% Quality / Technical 45% Social Value 5 Presentation 10% |
Price |
Weighting description
Price 40%
Quality / Technical 45%
Social Value 5
Presentation 10%
Other information
Payment terms
This will be agreed at point of contract award
Description of risks to contract performance
KPI's are detailed in the contract terms and conditions
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Light touch
Competitive flexible procedure description
We are inviting suppliers to respond to the ITT tender pack and submission. We will be once the evaluation and moderation completed on the submissions be inviting supplier to conduct a presentation for BU with their proposal and to present to us on a subject we will give.
Contracting authority
Bournemouth University
- Public Procurement Organisation Number: PVRY-5141-LLTP
Poole House, Talbot Campus, Fern Barrow
Poole
BH12 5BB
United Kingdom
Email: procurement@bournemouth.ac.uk
Website: http://www.bournemouth.ac.uk
Region: UKK24 - Bournemouth, Christchurch and Poole
Organisation type: Public authority - sub-central government