Section one: Contracting authority
one.1) Name and addresses
CERN
CERN, CH – 1211 Geneva 23
Meyrin
Contact
Hugh Alabaster
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.ukri.org/councils/stfc/
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
European Institution/Agency or International Organisation
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provisioning of a Human Capital Management (HCM) system
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
This Technical Description concerns the provision of software licences for a human capital management system for CERN Human Capital Management.
two.1.5) Estimated total value
Value excluding VAT: 5,000,000 CHF
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48100000 - Industry specific software package
- 48218000 - License management software package
- 48421000 - Facilities management software package
- 48422000 - Software package suites
- 48450000 - Time accounting or human resources software package
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The HCM Solution shall cover the following activities and processes from hire to retire/fire:
• Core HR with personnel administration, organization structure, absence and time off
management;
• Payroll;
• Onboarding /offboarding;
• Goals and performance management;
• Compensation and benefits;
• Reporting;
• Talent management and succession planning;
• Talent acquisition / recruitment;
• Employee case management;
• Learning management;
• HR help desk.
In addition, CERN is evaluating whether it is possible for the HCM to cover the below functionalities, usually linked to Enterprise Performance Management (EPM) processes, covering the resource planning processes at CERN. This includes the following activities:
• Support the full annual budget exercise for personnel and material resources from CERN’s
Medium-Term Plan (MTP, a budget plan for 5 years) elaboration to annual budget monitoring;
• Workforce planning;
• Strategic workforce planning.
The Supply shall include the following technical deliverables and activities:
• Hosting of the software and data in a vendor provided environment (Solution and data to be hosted
in a CERN member state)
• Provisioning of one production and at least one non-production environment with the possibility
to regularly and automatically refresh the data in the non-production environment from the
production one
• Software licenses/subscriptions and documentation for seven years;
• Software maintenance, support, updates and upgrades for seven years;
• APIs, integration and extension capabilities;
• Availability/support when the implementation project starts (i.e. before it is fully implemented
for the entire CERN population) for user roles (admin, manager, employee);
• A technical back-office and customer support service for daily business (technical issues);
• Data migration tools and advice on how to transfer existing CERN data into the new system;
• Customization and configuration guides;
• End of contract services including data repatriation.
two.2.14) Additional information
The Contract will be broadly split into two phases:
• An implementation phase, during which CERN will implement the Solution and migrate data
from its existing solution. This phase is expected to last approximately three years;
• A production phase.
CERN may opt for a progressive launch of production, by module or function.
The expected usage of the Solution in each phase and the go-live schedule
two.3) Estimated date of publication of contract notice
31 January 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
Please note that even after the ‘official’ stated deadline on the market survey has passed, the contract remains open until the Invitation to Tender is issued. A Market Survey is merely an expression of interest and does not in any way constitute a commitment to bid. If you are interested in this contract, we encourage you to submit the Pre-Qualification Questionnaire and you are welcome to later decline if you decide you do not wish to proceed.