Section one: Contracting authority
one.1) Name and addresses
Scottish Government
Victoria Quay
Edinburgh
EH6 6QQ
Contact
Michael Brydon
Telephone
+44 1312443619
Country
United Kingdom
NUTS code
UKM - Scotland
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Scottish Government - Correspondence Management System
Reference number
664929
two.1.2) Main CPV code
- 72212311 - Document management software development services
two.1.3) Type of contract
Services
two.1.4) Short description
The Scottish Government (SG) receives and processes correspondence submitted through various channels. Correspondence we receive can be categorised as one of five key types:
-Complaints
-Ministerial Correspondence
-General Correspondence
-Freedom of Information (FOI)/Environmental Information Regulation (EIR) Requests, Reviews and Appeals
-Parliamentary Questions (PQ’s)
The SG intends to replace the systems that currently support the above correspondence types with a Software as a Service (SaaS) solution
two.1.5) Estimated total value
Value excluding VAT: £3,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72212311 - Document management software development services
two.2.3) Place of performance
NUTS codes
- UKM - Scotland
Main site or place of performance
Edinburgh and Glasgow
two.2.4) Description of the procurement
The Scottish Government (SG) receives and processes correspondence submitted through various channels.
The SG intends to replace the current correspondence system with a Software as a Service (SaaS) solution. We are anticipating 3,000 – 4,000 Scottish Government staffs will receive and process 50,000 – 70,000 cases per year on the new SaaS solution.
two.3) Estimated date of publication of contract notice
31 January 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=783997.
(SC Ref:783997)