Section one: Contracting authority/entity
one.1) Name and addresses
NS&I
London
SW1P 3BT
Contact
NS&I Tenders
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Experience and Digital Enablement
two.1.2) Main CPV code
- 66110000 - Banking services
two.1.3) Type of contract
Services
two.1.4) Short description
This contract has been awarded following the conclusion of a procurement process.
The Digital Experience and Digital Enablement package is the second procurement package in NS&I’s Rainbow programme, and provides the capabilities needed to deliver digital self-service experiences and journeys to NS&I’s retail banking customers, and to enable Assisted Digital support. It will deliver these services to mobile app, website and voice assistant channels.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2023/S 000-037627
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
V.2.1)
Place of text to be modified
Date
Instead of
Date
13 November 2023
Read
Date
13 December 2023