Section one: Contracting authority
one.1) Name and addresses
Norwich City Council
City Hall
NORWICH
NR21NH
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://in-tendhost.co.uk/norwich/aspx/Home
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supply of Enforcement Agents/Debt Collection Services to Norwich City Council
two.1.2) Main CPV code
- 79940000 - Collection agency services
two.1.3) Type of contract
Services
two.1.4) Short description
Supply of Enforcement Agents/Debt Collection Services to Norwich City Council.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £500,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
Enforcement agent provision for the Council to achieve a service that is of the highest standard and complies with all legislative requirements. Further competition under the CCS Debt Resolution Services (RM6226) Framework - Lot 5: Enforcement Services.
two.2.5) Award criteria
Quality criterion - Name: Customer Focus / Weighting: 20
Quality criterion - Name: Management Systems / Weighting: 10
Quality criterion - Name: Staff Performance / Weighting: 10
Quality criterion - Name: ICT Systems / Technology / Processes / Weighting: 10
Quality criterion - Name: Demonstrating Value / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Resource Capability / Weighting: 20
Price - Weighting: 10
two.2.11) Information about options
Options: Yes
Description of options
Initial contract term is for two years with an option to extend for a further two years (to 2028).
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Further competition call-off from an existing framework with Crown Commercial Services. The framework itself was published in the Official Journal of the European Union or the Find a Tender service and an award notice was issued for the succesful suppliers. Is a fully compliant framework the Council can call-off from for above and below threshold procurements.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
NRW/20756
Title
Supply of Enforcement Agents/Debt Collection Services to Norwich City Council
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 October 2024
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Jacobs Enforcement Ltd
Wirral
Country
United Kingdom
NUTS code
- UKD74 - Wirral
Companies House
15480247
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section five. Award of contract
Contract No
NRW/20756
Title
Supply of Enforcement Agents/Debt Collection Services to Norwich City Council
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 October 2024
five.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Marston (Holdings) Limited
Birmingham
Country
United Kingdom
NUTS code
- UKG31 - Birmingham
Companies House
04305487
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Norwich City Council
Norwich
Country
United Kingdom