Scope
Reference
CCS/25/024
Description
Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office. The RCS will be monitored from a dedicated workstation. The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder
Contract 1. Contract for Remote Concierge Service Maintenance
Supplier
Contract value
- £44,800 excluding VAT
- £53,760 including VAT
Below the relevant threshold
Date signed
1 July 2025
Contract dates
- 3 August 2025 to 2 August 2028
- Possible extension to 2 August 2030
- 5 years
Description of possible extension:
Up to 24 months
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKL18 - Swansea
Procedure
Procedure type
Below threshold - open competition
Supplier
OpenView Security Solutions Ltd
- Public Procurement Organisation Number: PJZV-6996-LDGN
Openview House, Chesham Close
Essex
RM7 7PJ
United Kingdom
Email: tenders@openviewgroup.com
Region: UKI52 - Barking & Dagenham and Havering
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Contract for Remote Concierge Service Maintenance
Contracting authority
City & County of Swansea
- Public Procurement Organisation Number: PYYD-8699-BJGD
Civic Centre
Swansea
SA1 3SN
United Kingdom
Email: procurement@swansea.gov.uk
Website: http://www.swansea.gov.uk/dobusiness
Region: UKL18 - Swansea
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales