Awarded contract

Qualitative Insights - General Audiences

  • Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

F03: Contract award notice

Notice reference: 2023/S 000-037059

Published 18 December 2023, 9:38am



Section one: Contracting authority

one.1) Name and addresses

Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

10 South Colonnade

London

E14 4PU

Contact

UKHSA Commercial Operations

Email

ProcurementNotices@ukhsa.gov.uk

Country

United Kingdom

NUTS code

UKI42 - Tower Hamlets

Internet address(es)

Main address

https://www.gov.uk/government/organisations/uk-health-security-agency

Buyer's address

https://www.gov.uk/government/organisations/uk-health-security-agency

one.4) Type of the contracting authority

Ministry or any other national or federal authority

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Qualitative Insights - General Audiences

Reference number

LSRS250 / C227566

two.1.2) Main CPV code

  • 79310000 - Market research services

two.1.3) Type of contract

Services

two.1.4) Short description

This contract is to facilitate a partnership between UKHSA and a research agency with qualitative expertise; who will be able to recruit at speed a range of different audiences from the general public, conduct and analyse interviews and prepare a clear narrative report.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,200,000

two.2) Description

two.2.2) Additional CPV code(s)

  • 79310000 - Market research services
  • 79310000 - Market research services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom

two.2.4) Description of the procurement

We would like to commission a research agency with qualitative expertise; who will be able to recruit at speed a range of different audiences from the general public, conduct and analyse interviews and prepare a clear narrative report.
Typical projects could include exploring knowledge and awareness of particular diseases including symptoms, public views on accessing healthcare, and testing communications or guidance. Most recently, qualitative insight has been critical in helping to refine rapidly evolving communication strategies and so has necessarily happened at pace.

two.2.5) Award criteria

Quality criterion - Name: Technical / Weighting: 70

Quality criterion - Name: Social / Weighting: 10

Price - Weighting: 20

two.2.11) Information about options

Options: Yes

Description of options

1 year optional extension

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2021/S 000-027493


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

6 December 2023

five.2.2) Information about tenders

Number of tenders received: 7

Number of tenders received from SMEs: 4

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received by electronic means: 7

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

THINKS LTD

Metherell Gard Morval

Looe

PL13 1PN

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £1,200,000

Total value of the contract/lot: £1,200,000

five.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Value excluding VAT: £216,000

Short description of the part of the contract to be subcontracted

Approx. 18% of projects commissioned from this contract. Actual amount is currently unknown.


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

The High Court

The Strand

London

WC2A 2LL

Country

United Kingdom

Internet address

https://www.judiciary.uk/courts-and-tribunals/high-court/