Scope
Description
1 Bristol City Council (BCC) and Bath and North East Somerset (B&NES) council (the Customer) are commissioning this Home Improvement Agency (HIA) service.
1.2 The overall aim of the HIA service is to enable mainly older adults and disabled people throughout Bristol and B&NES to continue to live as independently as possible, for as long as possible, in their own homes.
1.3 There are four key elements to this service:
• Outcome focused aids, housing maintenance and adaptation services to enable people to live independently at home
• Hospital Discharge services to enable people to be discharged from hospital
• Information, advice and signposting services
• Hoarding support services (Bristol only)
1.4 The Customer has a significant population of older people and disabled people, who may find it more difficult to adapt their homes to enable them to live more independently or keep their homes in good repair.
1.5 The Customer wishes to help people to help themselves, empowering people to remain living safe and well. For this reason, the Customer wants people to remain living independently in their own homes for as long as they can. Having a home that is in a decent state of repair and adapted to suit them and their families needs is essential in sustaining health and wellbeing.
2.6 The contract will be for three years with an option to extend for up to a further two years.
Total value (estimated)
- £3,265,486 excluding VAT
- £3,918,583 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 October 2025 to 30 September 2027
- Possible extension to 30 September 2030
- 5 years
Description of possible extension:
Extensions are optional and will be let on a 1+1 basis
Main procurement category
Services
CPV classifications
- 50000000 - Repair and maintenance services
- 85100000 - Health services
- 98513310 - Home-help services
Contract locations
- UK - United Kingdom
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Tender submission deadline
4 August 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
22 August 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality weighting is 58% Social Value weighting is 17% |
Quality | 75% |
| Price | Price weighting is 25% |
Price | 25% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authorities
Bristol City Council
- Public Procurement Organisation Number: PWXH-3837-PDTD
City Hall, College Green
Bristol
BS1 5TR
United Kingdom
Email: ella.clarke@bristol.gov.uk
Website: http://www.bristol.gov.uk
Region: UKK11 - Bristol, City of
Organisation type: Public authority - sub-central government
Bath & North East Somerset Council
- Public Procurement Organisation Number: PLVH-3287-JWJV
The Guildhall
Bath
BA1 5AW
United Kingdom
Email: ella.clarke@bristol.gov.uk
Region: UKK12 - Bath and North East Somerset, North Somerset and South Gloucestershire
Organisation type: Public authority - sub-central government