Scope
Reference
008051
Description
Newcastle City Council, Care and Support Services, which forms part of the offer within the Adult Social Care and Prevention (ASC&P) Directorate support approximately 1690 people each year across 8 different services. We are looking to Digitally transform the way our Care and Support Services run. The element we address within this part of the Digital Transformation process is to upgrade our Byker Lodge (BL) Resource Centre service with a new Nurse Call System that interfaces and has embedded Falls Prevention/Detection and integrated Digital Care Note Recording functionality, all through one system/dashboard.
Commercial tool
Establishes a framework
Total value (estimated)
- £600,000 excluding VAT
- £720,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 15 September 2025 to 14 September 2028
- Possible extension to 14 September 2031
- 6 years
Description of possible extension:
3 x 12 month extensions
Main procurement category
Goods
CPV classifications
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 85100000 - Health services
- 85300000 - Social work and related services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Framework
Maximum number of suppliers
1
Maximum percentage fee charged to suppliers
0%
Framework operation description
Single lot single provider framework
Award method when using the framework
Without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Tender submission deadline
1 August 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 September 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70% |
| Price | Price | 30% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Newcastle City Council
- Public Procurement Organisation Number: PBHM-6848-TWYG
Civic Centre
Newcastle Upon Tyne
NE1 8QH
United Kingdom
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government