Section one: Contracting authority
one.1) Name and addresses
Driver and Vehicle Standards Agency
Berkeley House, Croydon
Bristol
BS5 0DA
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/driver-and-vehicle-standards-agency
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
DVSA Card Payments, Direct Debit Services and Merchant Acquirer
Reference number
K280022162
two.1.2) Main CPV code
- 66000000 - Financial and insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
The Driver & Vehicle Standards Agency (DVSA) is looking to award a contract to a single supplier for a contract aggregating DVSA's card payments, direct debit and merchant acquirer services. The intended contract will be expected to start mid 2024. The initial contract period will be five (5) years.
The Driver and Vehicle Standards Agency (DVSA) currently has separate contracts for card payment processing, merchant acquiring, and direct debit collections.
This creates a fragmented and inefficient system, with different vendors, systems, and processes, leading to potential higher costs, increased complexity, and lower performance.
To address these challenges and improve its payment operations, the DVSA aims to combine its current contracts into one integrated contract that covers all payment processing, merchant acquiring, and direct debit collections services.
The goal is to streamline processes, reduce costs, improve service quality, and enhance cus-tomer experience. However, this task requires careful planning, coordination, and execution, as well as effective communication with stakeholders and vendors.
The purpose of the PIN and RFI is to inform the market of the requirement and gather information and feedback from the market to help develop the specification in preparation for launching the tender. Following receipt of the information from suppliers in response to the RFI, DVSA intend to finalise the tender documentation and publish a tender via Find a Tender and Contracts Finder.
Please read the Payment Services RFI document for further detail.
Please respond to the questions in the Payment Services RFI document and submit your responses via DfT’s eSourcing Portal, Jaggaer, by 12:00hrs on 8th January 2024. This will appear as a Pre Qualification Questionnaire (PQQ).
If you have any questions, raise them via DfT’s eSourcing Portal, Jaggaer, by 17:00hrs on 29th December 2023.
The DfT's Sourcing Portal can be accessed at:
The RFI opportunity can be accessed at:
https://dft.app.jaggaer.com/go/17365798018C59AE94DA
If you have any technical issues registering, contact Jaggaer‘s helpdesk:
0800 069 8630
Note that you will require a DUNS number (Dun and Bradstreet) to register.
If you do not know your number, search for it via the following link:
https://www.dnb.co.uk/duns-number/lookup.html
If a DUNS number is not found, follow the guidance on how to acquire one.
two.1.5) Estimated total value
Value excluding VAT: £9,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 66100000 - Banking and investment services
- 66110000 - Banking services
- 66111000 - Central bank services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The objective is to consolidate the PSP, Direct Debits, and Merchant Acquiring Services into a single comprehensive contract. This alignment aims to streamline operations, enhance efficiency, and foster collaboration between the services for a more cohesive and effective payment infrastructure within the DVSA.
two.3) Estimated date of publication of contract notice
22 January 2024
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No