Scope
Reference
692
Description
WCHG is seeking to appoint a professional and experienced research organisation to deliver our Tenant Satisfaction Measures (TSM) perception survey in line with the requirements set out by the Regulator of Social Housing.
Contract 1. Tenant Satisfaction Survey
Supplier
Contract value
- £89,003.74 including VAT
Below the relevant threshold
Award decision date
27 May 2025
Earliest date the contract will be signed
1 July 2025
Contract dates (estimated)
- 1 July 2025 to 30 June 2026
- Possible extension to 30 June 2027
- 2 years
Description of possible extension:
Contract set up 1+1+1
Main procurement category
Services
CPV classifications
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey
Contract locations
- UK - United Kingdom
Information about tenders
- 3 tenders received
- 2 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Below threshold - limited competition
Supplier
KWEST RESEARCH LIMITED
- Companies House: 02400940
- Public Procurement Organisation Number: PBDZ-7888-DWYP
2nd Floor, The Towers Building Towers Business Park, 856 Wilmslow Road
Manchester
M20 2SL
United Kingdom
Email: sales.manager@kwest.co
Website: http://www.kwestresearch.co.uk
Region: UKD33 - Manchester
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Tenant Satisfaction Survey
Contracting authority
Wythenshawe Community Housing Group Limited
- Companies House: 08198590
- Public Procurement Organisation Number: PHPP-3148-QWPQ
Wythenshawe House 8 Poundswick Lane
Manchester
M22 9TA
United Kingdom
Email: procurement@wchg.org.uk
Region: UKD33 - Manchester
Organisation type: Public authority - sub-central government