Section one: Contracting authority
one.1) Name and addresses
Wigan Council
Town Hall, Library Street
Wigan
WN1 1YN
Contact
Mr. Stuart Holden
Telephone
+44 1942828234
Country
United Kingdom
Region code
UKD3 - Greater Manchester
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Wigan Council - Be Well Leisure Management System
Reference number
DN671728
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Wigan Council are now seeking to procure a new partnership with a Leisure Management
operating system provider inclusive of an integrated means of managing and collecting
direct debits associated with membership packages. The Council is ideally seeking to
procure a “Cloud Hosted” Leisure Management System from a single Contractor. Tenderers
must have and be able to offer an existing and mature Leisure Management System which
will require minimal or no additional development to meet the Council’s essential
requirements, although a period of configuration and mobilisation of the proposed System is
expected and accepted. We do not wish to procure a Leisure Management System which will
require an extensive design and development phase to meet the specification of
requirements before it can be deployed.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,800,000
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKD3 - Greater Manchester
two.2.4) Description of the procurement
The following Hardware, Software and Services, as a minimum, shall be provided under this
contract:
• Leisure Management System (cloud hosted preferable)
• Add-on modules/functionality to enhance the core System.
• Implementation services
• Installation services
• Configuration services
• Integration services
• Migration services
• On-going support and maintenance services
• System development and customisation
• Training
• Software/system upgrades
• Replacement EPOS, self-service kiosks, and access control
Further information is availble in the tender documents.
two.2.5) Award criteria
Quality criterion - Name: Suitability of the supplier taking reference from the previous experience and reference contracts / Weighting: 5
Quality criterion - Name: Hardware Quality and Suitability / Weighting: 5
Quality criterion - Name: Software Solutions / Weighting: 5
Quality criterion - Name: Data Collection, Management Information and Reporting / Weighting: 5
Quality criterion - Name: Customer Communications / Weighting: 3.75
Quality criterion - Name: Contract Mobilisation, Training and Data Migration / Weighting: 3.75
Quality criterion - Name: Membership Administration / Weighting: 3.75
Quality criterion - Name: System Development / Weighting: 3.75
Quality criterion - Name: System Maintenance and Support / Weighting: 2.5
Quality criterion - Name: Account Management / Weighting: 2.5
Quality criterion - Name: System Integration / Weighting: 5
Quality criterion - Name: Social Value / Weighting: 2.5
Quality criterion - Name: Environment / Weighting: 2.5
Price - Weighting: 50
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-015082
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 December 2023
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Gladstone MRM Limited
Gladstone House, Hithercroft Road, Hithercroft Industrial Estate, Oxfordshire
Wallingford
OX10 9BT
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,091,640
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
Strand, Holborn
London
WC2A 2LL
Country
United Kingdom