Section one: Contracting authority
one.1) Name and addresses
Digital Health and Care Wales (DHCW)
Ty Glan-yr-Afon, 21 Cowbridge Road East
Cardiff
CF11 9AD
Contact
Allison Roblin
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://etenderwales.bravosolution.co.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://etenderwales.bravosolution.co.uk
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://etenderwales.bravosolution.co.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
External Workforce Resources Framework Agreement
Reference number
P812
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Digital Health and Care Wales (“DHCW”) is seeking to establish a multi-lot, multi-vendor Framework Agreement to secure external resources from the market to provide DHCW with the required level of capacity and capability to meet the organisation’s Business Plan and objectives.
The Framework will consist of 5 lots with at least one (1) supplier (“Contractors”) but no more than four (4) suppliers awarded a place on each lot.
Each lot shall be formed in two (2) parts:
- Input based resource requirements, where the services of one (1) or more individual is required for a finite period of time to augment existing resources and improve capacity for and/or contribute to or provide a specific deliverable.
- Output based assignments, where a package of work issued by the Authority is based on a requirements or design specification according to a defined scope and within an agreed timescale, working independently with an appropriately structured team, managed by the Supplier.
Each lot shall be set up as follows:
- Lot 1 – Planning and Delivery
- Lot 2 – Specialist Application Development
- Lot 3 – Specialist Infrastructure Delivery
- Lot 4 – Networking Design and Management
- Lot 5 – End User Computing Arrangements
Suppliers will be able to bid for a maximum of 3 lots only.
The Framework will enable DHCW to call off requirements via a “mini competition” or “direct award” arrangement via work-package based assignments.
two.1.5) Estimated total value
Value excluding VAT: £10,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for maximum number of lots
3
two.2) Description
two.2.1) Title
Specialist Application Development
Lot No
2
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Digital Health and Care Wales
two.2.4) Description of the procurement
Lot 2 is to provide DHCW with specialist application development resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:
- Application developers augmenting in-house product teams
- Devops, integration and technical deployment
- Test resources
- ser experience design
- Product architects
- Technical Scrum Masters (or equivalent)
- Clinical safety specialists
DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:
- Application Development (full life cycle)
- Product Architecture and Interoperability Development
- Data and analytics development
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Specialist Infrastructure Delivery
Lot No
3
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Digital Health and Care Wales
two.2.4) Description of the procurement
Lot3 is to provide DHCW with specialist infrastructure delivery resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:
- On premise infrastructure and cloud engineers
- Infrastructure operations
- Infrastructure Design
DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:
- System Infrastructure / Technical architecture design
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Networking Design and Management
Lot No
4
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Digital Health and Care Wales
two.2.4) Description of the procurement
Lot 4 is to provide DHCW with specialist networking design and management resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:
- Network Engineer
- Security Specialist
DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:
- Cyber security, communications and networking design
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
End User Computing Requirements
Lot No
5
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Digital Health and Care Wales
two.2.4) Description of the procurement
Lot 5 is to provide DHCW with specialist end user computing resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:
- Service Desk Analyst
- Senior Service Desk Analyst
- Service Desk Team Leader
- End User Computing Engineer
DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:
- Deployment of printer upgrade programme for GP practices across Wales
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Planning and Delivery
Lot No
1
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKL - Wales
Main site or place of performance
Digital Health and Care Wales
two.2.4) Description of the procurement
Lot 1 is to provide DHCW with specialist planning and delivery resources to support DHCW in the delivery of a complex set of products and services. Suppliers will be required to provide the resources to meet the following input-based requirements:
- Project Manager
- Programme Manager
- Change Manager
- Other project administrative roles
DHCW also requires specialist resources to support the delivery of the following examples of output-based work packages:
- Strategy and change management programme
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 20
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
26 January 2023
Local time
11:30am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
26 January 2023
Local time
12:00pm
Place
eTenderwales Bravo Solution Portal
Information about authorised persons and opening procedure
All bids will remain sealed until the tender closes and will then be opened sequentially by the Procurement Lead.
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The Bravo Solution project code for this procurement is: 51687
The ITT code is: 100137
Suppliers Instructions - How to Express Interest in this Tender~:
1. Register your company on the eSourcing portal (this is only required once)
- Browse to the eSourcing Portal:
https://etenderwales.bravosolution.co.uk
- Click the link to register
- Accept the terms and conditions and click 'continue'
- Enter your correct business and user details
- Note the username you chose and click 'Save' when complete
- You will shortly receive an email with your unique password (please keep this secure)
2. Express an Interest in the tender:
- Login to the portal with the username/password
- Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier)
- Click on the relevant PQQ/ ITT to access the content
- Click the 'Express Interest' button at the top of the page
- This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only)
-You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box
3. Responding to the tender
- Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining)
- You can now use the ‘Messages' function to communicate with the buyer and seek any clarification
- Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT
- There may be a mixture of online & offline actions for you
to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page.
If you require any further assistance please consult the online help, or contact the eTendering help desk.
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=126034
(WA Ref:126034)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom