Section one: Contracting authority
one.1) Name and addresses
National Records of Scotland
General Register House, 2 Princes Street
Edinburgh
EH1 3YY
Procurement_Queries_Mailbox@nrscotland.gov.uk
Telephone
+44 1312020451
Country
United Kingdom
NUTS code
UKM75 - Edinburgh, City of
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00474
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ScotlandsPeople Website Services
Reference number
17/04/25
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The successful Service Provider for the ScotlandsPeople Website will:
Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution.
Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their ‘Timeline’ functionality.
Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date.
Widen the customer base and usage through strong positive engagement, publicity and marketing.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £6,600,000
two.2) Description
two.2.2) Additional CPV code(s)
- 72400000 - Internet services
- 72413000 - World wide web (www) site design services
- 72415000 - World wide web (www) site operation host services
- 48800000 - Information systems and servers
- 72212217 - Transaction-processing software development services
- 72411000 - Internet service providers ISP
- 72212220 - Internet and intranet software development services
- 48400000 - Business transaction and personal business software package
- 72900000 - Computer back-up and catalogue conversion services
- 72300000 - Data services
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72414000 - Web search engine providers
- 79342000 - Marketing services
two.2.3) Place of performance
NUTS codes
- UKM75 - Edinburgh, City of
two.2.4) Description of the procurement
The successful Service Provider for the ScotlandsPeople Website will:
Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution.
Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their ‘Timeline’ functionality.
Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date.
Widen the customer base and usage through strong positive engagement, publicity and marketing.
The ScotlandsPeople website will help develop digital services for NRS in the following ways:
Delivery of new record releases online
Digital services allow wider access
More efficient delivery of service, supporting a shift from paper to digital delivery and develop public dissemination of born-digital records
Online access to digitised records allows online sales of certificates and extracts from statutory and other records which increases revenue
The services provided will include:
Service migration including data and customer accounts, hosting & infrastructure, managing a cloud environment, support services, data & integration, transaction & eCommerce services, website analytics, digital marketing, customer communications.
two.2.5) Award criteria
Quality criterion - Name: Quality/Technical / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-015411
Section five. Award of contract
Contract No
17/04/25
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 December 2023
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CACI Ltd
Kensington Village, CACI House, Avonmore Rd
London
W14 8TS
Telephone
+44 2076026000
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £6,600,000
five.2.5) Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 2 %
Short description of the part of the contract to be subcontracted
Annual IT Health Checks
Section six. Complementary information
six.3) Additional information
Community Benefits Statement:
The successful Service Provider has provided a Community Benefit statement which outlines their approach for delivering Community Benefits. In summary, they have committed through the life of the contract to provide Educational Support Initiatives, Community Enhancement, Supply Chain Development and Case Studies.
(SC Ref:752507)
six.4) Procedures for review
six.4.1) Review body
Edinburgh Sheriff Court
Sheriff Court House, 27 Chambers Street
Edinburgh
EH1 1LB
Telephone
+44 1312252525
Country
United Kingdom