Section one: Contracting authority
one.1) Name and addresses
London Borough of Harrow
PO Box 1358
Harrow
HA3 3QN
Contact
Mr David Hayes
Telephone
+44 0208635611
Country
United Kingdom
Region code
UKI74 - Harrow and Hillingdon
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Dog Warden Service in the London Borough of Harrow
Reference number
DN721814
two.1.2) Main CPV code
- 75200000 - Provision of services to the community
two.1.3) Type of contract
Services
two.1.4) Short description
Local authorities have a statutory function to deal with stray dogs in the Public Realm and powers under the Dangerous Dogs Act 1991 (as amended).
To discharge this function Harrow Council is seeking tenders from suitably qualified and appropriately licensed companies for the Provision of a Dog Warden Service to operate within the boundaries of the London Borough of Harrow.
The chosen Service Provider will provide a comprehensive and fully inclusive service solution for all administration, operational resources, kennelling, rehoming and other reasonably associated costs to cover the full scope of services detailed in the specification document.
two.1.5) Estimated total value
Value excluding VAT: £360,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 90922000 - Pest-control services
two.2.3) Place of performance
NUTS codes
- UKI74 - Harrow and Hillingdon
two.2.4) Description of the procurement
The chosen Service Provider will be required to provide:
• Front line customer call reception seven days a week, 24 hours per day including all bank holidays for all service aspects. Authority would update Service Provider details to their website to receive all service enquiries.
• Ensure a high standard of service delivery and in accordance with prevailing published DEFRA guidance on ‘Dog Control and Welfare for Police and Local Authorities’ throughout the contract term.
• Kennel facility provision (within a 50-mile radius of Harrow HA3 postcode)
• The Service Provider will provide a holding kennel to support and deliver this service should the primary facility not be available for any reason i.e. out of hours collection. This must include a dedicated secure unit for banned breeds and dogs with any suspected contagious disease.
• Delivery to kennels and delivery to owner from kennels (in hours 0830 – 1700 Mon – Sun)
• Host / provide a publicly accessible Council Statutory Found Dog Register website (link uploaded to Authority website). Upload details and photographs of found dog within 1 day of seizure (7 days per week). Portal must be hosted on a secure web portal with an access license provided to the Council
• Microchipped dogs identification equipment
• Issuing of statutory notices under Section 149 and 150 of the Environmental Protection Act 1990 (EPA)
• Collection and reimbursement to the authority of claimed dog fees in line with the Authority fees charging structure. The Service Provider must verify and hold auditable records that the claimant is the current keeper
• Provision of quarterly statistical reports
• Management of kennels including rehoming, temperament testing and put to sleep (PTS) if necessary
• Provide the service of a proper officer for identification of banned breeds for collected strays
• Microchip advisory letters including quotation to microchip claimed animal (if offered as a service)
• On the Authority’s request and as far as reasonably practicable, complete FOI’s within 10 working days from receipt in relation to dogs and return this to the nominated Authority Officer (to be advised upon award of contract)
• Up to 60 service requests per annum (based on historical service data) to be included within the fixed fee
• Service request is defined as call out and collection of a stray dog
• Provide seizure/collection and kenneling for abandoned dogs, including banned breeds, on request and in support of enforcement action, up to 12 per annum to be included within the fixed fee
• Where Service requests exceed the annual fixed fee allowance an additional fee per request may be charged
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £360,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
Up to 3 year extension option
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 December 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
9 December 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: It is planned for the contract to be awarded for a 3 year with extension options up to 3 years. Procurement will recur at contract end.
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
The High Court
London
Country
United Kingdom