Section one: Contracting entity
one.1) Name and addresses
EUROSTAR GROUP
Place Marcel Broodthaers 4
Brussels
1050
Contact
Othmane EL JAMALI
Telephone
+32 490529077
Country
Belgium
Region code
BE - Belgium
BE 0541 696 005
BE 0541 696 005
Internet address(es)
Main address
Buyer's address
https://www.publicprocurement.be
one.1) Name and addresses
Eurostar International Limited
6th Floor, Kings Place, 90 York Way
London
N1 9AG
Contact
Othmane EL JAMALI
Telephone
+32 490529077
Country
United Kingdom
Region code
UKI - London
Companies House
02462001
Internet address(es)
Main address
Buyer's address
https://www.publicprocurement.be
one.1) Name and addresses
THI Factory SA
Place Marcel Broodthaers 4
Brussels
1050
Contact
Othmane EL JAMALI
Telephone
+32 490529077
Country
Belgium
Region code
BE1 - Brussels Region
Belgium
BE 0541 696 005
Internet address(es)
Main address
Buyer's address
https://www.publicprocurement.be
one.2) Information about joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries, state applicable national procurement law
Belgian procurement law
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
https://cloud.3p.eu/Downloads/1/1/27R/2024
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.publicprocurement.be
one.6) Main activity
Railway services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Ground/on-board services for Eurostar Trains and Lounges
two.1.2) Main CPV code
- 55321000 - Meal-preparation services
two.1.3) Type of contract
Services
two.1.4) Short description
The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services to suppliers with the finest expertise within a scope of 2 separate lots defined as follows:
- LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains
- LOT 2: Hospitality & Catering services in all Eurostar Lounges
As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges.
two.1.5) Estimated total value
Value excluding VAT: 1,486,000,000 EUR
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for maximum number of lots
2
Maximum number of lots that may be awarded to one tenderer: 2
two.2) Description
two.2.1) Title
Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains
Lot No
1
two.2.2) Additional CPV code(s)
- 55321000 - Meal-preparation services
- 55500000 - Canteen and catering services
- 79342300 - Customer services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
- BE - Belgium
- DE - Germany
- FR - France
- NL - Netherlands
Main site or place of performance
Postal address: Rue de Maubeuge, 112
Town: Paris
Postcode: 75010
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: France
Additional information: FR
Postal address: Avenue Fonsny
Town: Bruxelles
Postcode: 1060
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Additional information: BE
Postal address: trankgasse 11
Town: Koln
Postcode: 50667
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Germany
Additional information: DE
Postal address: Stationplein, 1012
Town: Amsterdam
Postcode: ABAMSTERDAM
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Netherlands
Additional information: NL
Postal address: Euston Road
Town: London
Postcode: N1C4QP
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: United Kingdom
Additional information: UK
two.2.4) Description of the procurement
The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services to suppliers with the finest expertise within a scope of 2 separate lots defined as follows:
- LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains
- LOT 2: Hospitality & Catering services in all Eurostar Lounges
As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges.
two.2.6) Estimated value
Value excluding VAT: 1,395,000,000 EUR
two.2.7) Duration of the contract or the framework agreement
Duration in months
60
two.2.14) Additional information
Maximum renewals: 3
The buyer reserves the right for additional purchases from the contractor, as described here: Three 12 month extensions.
two.2) Description
two.2.1) Title
LOT 2 : Hospitality & Catering services in all Eurostar Lounges
Lot No
2
two.2.2) Additional CPV code(s)
- 55321000 - Meal-preparation services
- 55500000 - Canteen and catering services
- 79342300 - Customer services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
- BE - Belgium
- DE - Germany
- FR - France
- NL - Netherlands
Main site or place of performance
Postal address: Rue de Maubeuge, 112
Town: Paris
Postcode: 75010
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: France
Additional information: FR
Postal address: Avenue Fonsny
Town: Bruxelles
Postcode: 1060
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Additional information: BE
Postal address: trankgasse 11
Town: Koln
Postcode: 50667
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Germany
Additional information: DE
Postal address: Stationplein, 1012
Town: Amsterdam
Postcode: ABAMSTERDAM
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Netherlands
Additional information: NL
Postal address: Euston Road
Town: London
Postcode: N1C4QP
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: United Kingdom
Additional information: UK
two.2.4) Description of the procurement
The Eurostar Group is launching a procurement procedure to award its onboard and ground services contracts to serve Eurostar's ambition. Eurostar wishes to entrust the delivery of these services suppliers with the finest expertise within a scope of 2 separate lots defined as follows:
- LOT 1: Food & Beverages offer, Onboard and Ground Services for all catering services on board Eurostar trains
- LOT 2: Hospitality & Catering services in all Eurostar Lounges
As part of the Onboard and Ground Services procurement for the Eurostar trains, and in the Pre-Qualifying Questionnaire (PQQ) phase, each candidate can receive the document "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" only if the NDA is signed. This overview is to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges.
two.2.6) Estimated value
Value excluding VAT: 91,000,000 EUR
two.2.7) Duration of the contract or the framework agreement
Duration in months
60
two.2.14) Additional information
Maximum renewals: 3
The buyer reserves the right for additional purchases from the contractor, as described here: Three 12 month extensions.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.11) Main features of the award procedure
Negotiated procedure with prior call for competition.
Information about reduction of the number of solutions or tenders during negotiation: Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated.
Minimum time frame during which the tenderer must maintain the tender: Duration in months: 24 (from the date stated for receipt of tender)
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
5 December 2024
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
This procurement is being conducted as a single cross-border framework procurement by Eurostar Group on behalf of both THIF and EIL under Belgian procurement law transposing the Utilities Directive 2014/25/EU. An OJEU contract notice was published on 05/11/2024 (notice publication number 670598-2024). This parallel UK FTS contract notice is published to ensure potential suppliers interested in participating in this procurement are aware of the contract opportunity given it is envisaged that separate call-off contracts will be entered into by EIL in respect of each Lot.
The selection criteria are stated in the procurement documents. The award criteria for each Lot are stated in the OJEU contract notice.
The procurement is covered by the Government Procurement Agreement: BELGIUM
Access to documents is restricted: NDA IS AVAILABLE and MANDATORY. This NDA should be signed and sent via eProcurement to receive Appendix 2 "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2".
Variants will be accepted for Lot 1. Two variants are foreseen for Lot 1: - VARIANT 1 (mandatory): Suppression of the catering services in Eurostar Plus on Channel routes - VARIANT 2 (facultative): A new logistics system.
Free variants are not allowed. The variants details will be specified in the tender rules and in the requirements.
Variants will not be accepted for Lot 2.
Here are some planning details:
- Invitation to tender sent to the selected candidates: End of January 2025.
- site visits: Mid-February 2025
- Award Period: March 2026
- Start of new contract: October 2026
These dates are indicative and subject to change.
For any questions relating to the application procedure, the applicant must contact the procurement person mentioned in Section I.1, via e procurement PLATFORM (messaging system). 1. Candidates must download, complete and submit the NDA to receive the Overview of the tender and send it to procurement person mentioned in Section I.1. 2. If questions, send them to procurement person mentioned in Section I.1. 3. To finalize its application, each candidate should send through the platform a. ESPD Document (DUME) + model bank declaration b. If applicable, requests for Lot 1. c. If applicable, requests for Lot 2 d. Each other relevant document. The consultation is carried out within the framework of the negotiated procedure with prior call for competition. Under this procedure, negotiation is not systematic. It is a possibility that may be implemented by the purchaser depending on the level of bids submitted. All electronic applications must be submitted on the eprocurement platform (see Section I of the notice) by a duly authorized representative of the applicant's representative. No e-mail submissions are permitted. Applicants must be able to provide proof of their representative's authority. Candidates must enclose the following documents and information with their application. In case of application with several companies, each of the following documents must be submitted by each member of the group: - Proof of each company's legal existence, including its registration number (Kbis or equivalent). - European Single Procurement Document (Formulaire DUME-ESPD) filled and signed by each legal representative company. - NDA before getting the document. "20240930_EUROSTAR ONBOARD AND GROUND SERVICES TENDER_PQQ_OverviewLOT1&2" is attached on the platform 3P to present a summary of the specifications related to the provision of catering services for all EUROSTAR trains and Lounges. The application file must also include information demonstrating the administrative, financial and technical capacities mentioned above. The contracting entity reserves the right to reject any electronic application not complying with the above-mentioned formalities or sent to another address. After examining the documents, the contracting entity assesses the applicant's capacity and selects those suitable to submit a tender.
six.4) Procedures for review
six.4.1) Review body
Conseil d'Etat
Wetenschapsstraat 33
Brussels
1000
Telephone
+32 22349611
Country
Belgium
Internet address
http://www.raadvst-consetat.be/
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Review Body
According to Articles 15 and 23 of the law of June 17, 2013, regarding motivation, information, and remedies in public procurement for certain works, supplies, services, and concessions, candidates or tenderers can file an application for suspension within 15 days of the communication of the procurement decisions before the competent review body. In accordance with Articles 14 and 23 of the aforementioned law, candidates or tenderers can also file an application for annulment within 60 days of the communication of the procurement decisions before the competent review body. If a candidate or tenderer decides to file such an action, the contracting authority kindly requests to be informed via email and registered mail within the specified deadlines.
Legal basis:
Directive 2014/25/EU