Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR1 2DH
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/norfolkcc/aspx/Home
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Home Support Principal Provider for East/NN4 Primary Care Networks
Reference number
NCCT42687
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council has appointed 2 principal providers to deliver home support services in NN4 Primary Care Network and Gorleston Primary Care Network. The principal providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of framework providers, whose appointment is subject to a separate procurement.This procurement was split into 2 lots, which cover:• Gorleston • NN4
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £50,435,000
two.2) Description
two.2.1) Title
Gorleston PCN
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85140000 - Miscellaneous health services
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
Main site or place of performance
Gorleston
two.2.4) Description of the procurement
The appointment of a principal provider to deliver 70% of the total hours available in the Gorleston PCN. Please note that the estimate value is excluding VAT and any price increases that maybe agreed during the life of the contract. The value is an estimate for the whole life of the contract which is 10 years. The value of this contract will fluctuate depending on the hours required in the PCN area.
two.2.5) Award criteria
Quality criterion - Name: Workforce, Resilience, Carbon , Collaboration, Service Development, Implementation, Quality Assurance, Challenges, Interview / Weighting: 75%
Price - Weighting: 25%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
NN4 PCN
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85140000 - Miscellaneous health services
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKH16 - North and West Norfolk
Main site or place of performance
NN4
two.2.4) Description of the procurement
The appointment of a principal provider to deliver 70% of the total hours available in the NN4 PCN. Please note that the estimate value is excluding VAT and any price increases that maybe agreed during the life of the contract. The value of this contract will fluctuate depending on the hours required in the PCN area. The estimate value included is for the whole term of the contract which is 10 years.
two.2.5) Award criteria
Quality criterion - Name: Workforce, Resilience, Carbon , Collaboration, Service Development, Implementation, Quality Assurance, Challenges, Interview / Weighting: 75%
Price - Weighting: 25%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-025664
Section five. Award of contract
Lot No
1
Title
Gorleston PCN
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
30 November 2023
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
One to One Homecare Agency Limited
Excelsior House, 9 Quay View Business Park, Barnards Way, NR32 2HD
Lowestoft
NR32 2HD
Country
United Kingdom
NUTS code
- UKH14 - Suffolk
National registration number
04260465
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £28,787,720
Total value of the contract/lot: £54,167.94
Section five. Award of contract
Lot No
2
Title
NN4 PCN
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
30 November 2023
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Hales Group Ltd
10 Flag Business Exchange, Vicarage Farm Road, Peterborough, PE15 5TX
Peterborough
PE15 5TX
Country
United Kingdom
NUTS code
- UKH12 - Cambridgeshire CC
National registration number
3756814
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £21,647,600
Total value of the contract/lot: £44,186.04
Section six. Complementary information
six.3) Additional information
Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
six.4) Procedures for review
six.4.1) Review body
Norfolk County Council (nplaw)
Norwich
Country
United Kingdom