Section one: Contracting authority
one.1) Name and addresses
Kent County Council (t/a Procurement Services)
1 Abbey Wood Road
West Malling
ME19 4YT
Telephone
+44 8081685808
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.commercialservices.org.uk/
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supply of HR Support Services Y25006
Reference number
Y25006
two.1.2) Main CPV code
- 79631000 - Personnel and payroll services
two.1.3) Type of contract
Services
two.1.4) Short description
This Framework Agreement has been split into four (4) LOTs. It is not compulsory to Tender
for all LOTs, Tenderers may apply for one, several, or all LOTs.
LOT 1 – HR Administration and Payroll Service
LOT 2 – HR Advisory Services
LOT 3 – Employee Screening
LOT 4 – Staff Health and Wellbeing
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £1 / Highest offer: £500,000,000 taken into consideration
two.2) Description
two.2.1) Title
HR Administration and Payroll Service
Lot No
1
two.2.2) Additional CPV code(s)
- 79211110 - Payroll management services
- 79631000 - Personnel and payroll services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
This LOT will cover the provision of HR administration and payroll Services,
including but not limited to:
•Benefits administration
•Compliance and reporting
•Employee lifecycle management, including onboarding and offboarding
•Employee records management
•Employee relations
•Flexible working
•Health and safety administration
•HR Information Systems (HRIS) management
•Leave administration
•Payroll administration
•Pension administration
•Performance management
•Recruitment support
•Time and attendance management
•Training and development support
two.2.5) Award criteria
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
HR Advisory Services
Lot No
2
two.2.2) Additional CPV code(s)
- 79631000 - Personnel and payroll services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
This LOT will cover the provision of HR advisory services, including but not limited
to:
•Gender / ethnicity pay gap analysis
•HR and employment matters including, but not limited to:
oBonus and incentive schemes
oChange management and redundancy
oContract changes
oData protection
oDisciplinary and grievance procedures
oIll health and absence management
oJob evaluations
oMaternity and paternity leave
oPerformance management and capability
oReward Strategy
oSafeguarding and managing allegations
oTUPE processes
oWorkplace mediation and conflict resolution
•HR investigations
•Organisational change
•Pay / benefit benchmarking
•Training and development
two.2.5) Award criteria
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Employee Screening
Lot No
3
two.2.2) Additional CPV code(s)
- 79631000 - Personnel and payroll services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
This LOT will cover the provision of a range of employee screening Services,
including but not limited to:
•Criminal record checks
•DBS checks
•Employment history and gap analysis
•Identity Checks
•Reference checks
•Right to work checks
•Social media checks
two.2.5) Award criteria
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Staff Health and Wellbeing
Lot No
4
two.2.2) Additional CPV code(s)
- 79631000 - Personnel and payroll services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
This LOT will cover the provision of a range of staff health and wellbeing Services
to help support organisations with creating a healthier, happier, and more productive workforce. Awarded Suppliers
will be expected to be able to provide assistance, either directly or via Sub-Contractors, in the following areas,
including but not limited to:
•Financial wellbeing
oDebt management support
oFinancial education
•Mental wellbeing
oEmployee assistance programmes (EAP)
oMental health first aid training
oStress management programmes
oSupport networks
oWorkplace surveys
•Physical wellbeing
oErgonomic assessments
oFitness programmes
oHealth screenings and assessments
oHealthy eating initiatives
oVaccination programs
•Social wellbeing
oTeam building activities
oVolunteering opportunities
two.2.5) Award criteria
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Total HR Management Service
Lot No
5
two.2.2) Additional CPV code(s)
- 79631000 - Personnel and payroll services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Suppliers awarded onto all LOTs 1, 2, 3 and 4 will automatically be added into this
LOT 5 to be able to provide all Services as a total HR management Service.
Suppliers are to make available if required, either directly or indirectly via Sub-Contractors, all resources to enable a
total HR management Service to be procured under this LOT 5.
two.2.5) Award criteria
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Price / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-037599
Section five. Award of contract
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 June 2025
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Morson Human Resources Limited
Adamson House, Centenary Way
Greater Manchester
M50 1RD
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02714555
The contractor is an SME
No
five.2.3) Name and address of the contractor
Capita Business Services Ltd
First Floor, 2 Kingdom St, Paddington
London
W2 6BD
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02299747
The contractor is an SME
No
five.2.3) Name and address of the contractor
Commercial Services Kent Ltd
1 Abbey Wood Rd, Kings Hill
West Malling
ME19 4YT
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05858177
The contractor is an SME
No
five.2.3) Name and address of the contractor
Juniper Education Services Ltd
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
12004688
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
de Novo Consulting Services Ltd
Merlin House, Langstone Business Village
Newport
NP18 2HJ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
12686607
The contractor is an SME
No
five.2.3) Name and address of the contractor
NHS Arden & Greater East Midlands Commissioning Support Unit
St John's House, East Street
Leicester
LE1 6NB
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
N/A
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £100,000,000 taken into consideration
Section five. Award of contract
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 May 2025
five.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
High Performance Consultancy Ltd
Merchants Place, Suite 8 Tower Street, Brunswick Bis Park
Liverpool
L3 4BJ
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
08159027
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Morson Human Resources Limited
Adamson House, Centenary Way
Greater Manchester
M50 1RD
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02714555
The contractor is an SME
No
five.2.3) Name and address of the contractor
Capita Business Services Ltd
First Floor, 2 Kingdom St, Paddington
London
W2 6BD
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02299747
The contractor is an SME
No
five.2.3) Name and address of the contractor
Commercial Services Kent Ltd
1 Abbey Wood Rd, Kings Hill
West Malling
ME19 4YT
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05858177
The contractor is an SME
No
five.2.3) Name and address of the contractor
Juniper Education Services Ltd
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
12004688
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Innecto People Consulting Ltd
John Ormond House, 899 Silbury Boulevard
Milton Keynes
MK9 3XL
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
04741738
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
NHS Arden & Greater East Midlands Commissioning Support Unit
St John's House, East Street
Leicester
LE1 6NB
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
N/A
The contractor is an SME
No
five.2.3) Name and address of the contractor
Peninsula Business Services Ltd
The Peninsula, Victoria Place
Manchester
M4 4FB
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
01702759
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £75,000,000 taken into consideration
Section five. Award of contract
Lot No
3
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 June 2025
five.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Morson Human Resources Limited
Adamson House, Centenary Way
Greater Manchester
M50 1RD
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02714555
The contractor is an SME
No
five.2.3) Name and address of the contractor
Commercial Services Kent Ltd
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05858177
The contractor is an SME
No
five.2.3) Name and address of the contractor
Juniper Education Services Ltd
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
12004688
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
NHS Arden & Greater East Midlands Commissioning Support Unit
St John's House, East Street
Leicester
LE1 6NB
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
N/A
The contractor is an SME
No
five.2.3) Name and address of the contractor
Blue Screen IT Ltd
Lowin House, Tregolls Rd, Truro
Cornwall
TR1 2NA
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05014538
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Lot No
4
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 June 2025
five.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Reward Gateway (UK) Ltd
Third Floor, 1 Dean Street
London
W1D 3RB
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05696250
The contractor is an SME
No
five.2.3) Name and address of the contractor
Morson Human Resources Limited
Adamson House, Centenary Way
Greater Manchester
M50 1RD
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02714555
The contractor is an SME
No
five.2.3) Name and address of the contractor
Syrona Ltd
Collingwood Buildings, 38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
11159809
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Commercial Services Kent Ltd
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05858177
The contractor is an SME
No
five.2.3) Name and address of the contractor
Health Assured Ltd
The Peninsula, Victoria Place
Manchester
M4 4FB
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
06314620
The contractor is an SME
No
five.2.3) Name and address of the contractor
Juniper Education Services Ltd
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
12004688
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Deo Wellbeing Clinic
131 Baginton Rd
Coventry
CV3 6FY
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
N/A
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £75,000,000 taken into consideration
Section five. Award of contract
Lot No
5
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
9 May 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Commercial Services Kent Ltd
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
05858177
The contractor is an SME
No
five.2.3) Name and address of the contractor
Morson Human Resources Limited
Adamson House, Centenary Way
Greater Manchester
M50 1RD
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
02714555
The contractor is an SME
No
five.2.3) Name and address of the contractor
Juniper Education Services Ltd
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
Country
United Kingdom
NUTS code
- UK - United Kingdom
National registration number
12004688
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £200,000,000 taken into consideration
Section six. Complementary information
six.3) Additional information
To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=961898968 GO Reference: GO-2025626-PRO-31169048
six.4) Procedures for review
six.4.1) Review body
Kent County Council (t/a Procurement Services)
1 Abbey Wood Road
West Malling
ME19 4YT
Telephone
+44 8081685808
Country
United Kingdom
Internet address
https://www.commercialservices.org.uk/
six.4.2) Body responsible for mediation procedures
Commercial Services
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Telephone
+44 8081685808
Country
United Kingdom