Contract

Maintenance and support contract for iConnect solution

  • The Regulation Quality & Improvement Authority

F03: Contract award notice

Notice identifier: 2023/S 000-035516

Procurement identifier (OCID): ocds-h6vhtk-03efad

Published 1 December 2023, 2:26pm



Section one: Contracting authority

one.1) Name and addresses

The Regulation Quality & Improvement Authority

2‐4 Cromac Avenue

Belfast

BT72JA

Email

julie-ann.walkden@rqia.org.uk

Country

United Kingdom

Region code

UKN06 - Belfast

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.rqia.org.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Maintenance and support contract for iConnect solution

two.1.2) Main CPV code

  • 72000000 - IT services: consulting, software development, Internet and support

two.1.3) Type of contract

Services

two.1.4) Short description

The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity for a three year period, with the option to extend for a further two years.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £350,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKN - Northern Ireland

two.2.4) Description of the procurement

Ongoing support and maintenance of established iConnect system

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: Yes

Description of options

Initial 3-year period, with possible extension of up to 24-months.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The services can be provided only by a particular economic operator for the following reason:
    • absence of competition for technical reasons

Explanation:

Reg 32 - Technical 32 (2)(b)(ii) applies. The current system utilised by RQIA is bespoke and been in use for a number of years. It has been developed and supported by Sysco Software Solutions to meet the specific operational requirements of RQIA. The system is unique to RQIA, as the only regional health and social care services regulator in Northern Ireland. There is a necessity to maintain the current system, to ensure business continuity.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-023786


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

14 August 2023

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Sysco Software Solutions

Belfast

Country

United Kingdom

NUTS code
  • UKN - Northern Ireland
Companies House

NI029874

The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £350,000


Section six. Complementary information

six.4) Procedures for review

six.4.1) Review body

RQIA

Belfast

Country

United Kingdom