Section one: Contracting authority
one.1) Name and addresses
VisitBritain/VisitEngland
4th Floor, Victoria Square House, Victoria Square
Birmingham
B2 4AJ
Contact
Procurement Team
Country
United Kingdom
Region code
UKI3 - Inner London – West
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Tourism
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
BTA2005 IT Service Desk
Reference number
BTA2005
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of a Follow the Sun’ or ‘Extended Hours’ Service Desk to BTA ’s 21 locations
overseas and a Head Office based in London.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £218,791
two.2) Description
two.2.2) Additional CPV code(s)
- 72222300 - Information technology services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Route to market Framework Further Competition. CCS Technology Services 3. RM6100.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Route to market Framework Further Competition. CCS Technology Services 3. RM6100.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 October 2024
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
LITTLE FISH (UK) LIMITED
16 Olga Road, Carlton
Carlton
NG3 2NW
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £218,791
Total value of the contract/lot: £218,791
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
VisitBritain/VisitEngland
4th Floor, Victoria Square House, Victoria Square
Birmingham
B2 4AJ
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
VisitBritain/VisitEngland
4th Floor, Victoria Square House, Victoria Square
Birmingham
B2 4AJ
Country
United Kingdom