Scope
Reference
DN759217
Description
This service provides support to carers of all ages, ensuring that carers are recognised, valued, and supported around:
Their own health and wellbeing as a priority
Fulfilling their educational and employment potential
Maximising their income
Information and support in case of emergencies
This will be accomplished through a variety of activities including
Early identification of Carers
Emotional and Psychological support for Carers
Awareness raising and collaborative working with key stakeholders (Health, Social Care, Education etc.)
Information, Advice, Guidance and Training
Specialist support for carers who are caring for people with complex needs
A focus on prevention and targeted support for carers who are at risk of Domestic Abuse
Young Carers Assessments for Young Carers (Adult Carer assessments are conducted by an in-house team)
Contingency Planning and Support
Respite Care for Adult Carers
As a result, carers can maintain their caring role for longer, delaying the need for individuals requiring higher cost and longer-term adult social care.
Following feedback gathered from key stakeholders, service users, and families through the development of the Cambridgeshire & Peterborough Carers Strategy 2023-2026 the following strategic intentions were formed:
Strategic Intention 1a: Reaching and Identifying Young Carers
Strategic Intention 1b: Reaching and Identifying Parent Carers
Strategic Intention 2: Young Carers are supported when moving into adulthood
Strategic Intention 3: Supporting Carers at risk of domestic abuse
Strategic Intention 4: Supporting the emotional and psychological wellbeing of carers
Strategic Intention 5: Joint working across health and social care for all Carers
Strategic Intention 6: Ensuring easy access to information
The successful provider will assist, where possible, the council to achieve these goals. They will also be an important voice in the creation of a revised strategy during the contracts term
The tender was divided into the following Lots, with a separate contract for each lot:
Lot 1 - Adult Carers
Lot 2 - Young Carers
The Authority is entering into two Contracts (one for each lot) for a maximum period of 36 months (3 years), and two 12-month extensions options (up to a maximum contract length of 5 years), with the successful Bidders.
This opportunity was advertised via:
Preliminary Market Engagement Notice: http://find-tender.service.gov.uk/Notice/008261-2025?origin=Dashboard
Planned Procurement Notice: https://www.find-tender.service.gov.uk/Notice/008317-2025?origin=Dashboard
Tender Notice: https://www.find-tender.service.gov.uk/Notice/008467-2025?origin=Dashboard
Lot 1. Adult Carers
Description
To provide an integrated support service to adult carers, parent carers, young adult carers and carers of adults with mental health conditions in partnership with carers themselves, their families, their local communities and neighbours and other statutory, voluntary, and commercial organisations across Peterborough. This service will fulfil the statutory requirement to identify adult carers needing support and proactively support adult carers in their caring role as outlined in PCC All-Age Carers Strategy 2022-26.This support will take a preventative approach by providing information and effective, preventative support services that reduce or prevent the likelihood of carer crisis and family breakdown, whilst improving the overall quality of unpaid carers lives. This contract will contribute to the sector wide approach by supporting carers to overcome the negative impacts of their caring roles while aspiring to the same future life opportunities as their peers.The service and the provider will have good working relationships with health and social care organisations, local agencies/services, the voluntary sector, community groups and local networks. People know about the service and find it easy to use if they need it.Providers must promote and develop a high level of service awareness amongst eligible service users and associated stakeholders. The service aims to provide a community-based service offer, delivering excellent value and generating efficiencies through a range of options that include integrated working with other servicesThis service must: Provide value for money evidenced through open book accounting. Evidence effectiveness of outcomes. Ensure continuous improvements in services are achieved Deliver these services in the heart of communities across Peterborough
Lot 2. Young Carers
Description
To deliver a holistic and accessible Young Carer service across Peterborough that prioritises the statutory duty of identifying Young Carers and assesses Young Carers' needs. This service will respond to these needs with support activities that are influenced by Young Carers' choices and works in close partnership with education settings, agencies and communities.To apply the principles of shared decision making with Young Carers and their family; interagency working and effective collaborations with clear communications, referral processes and capturing, analysing and sharing outcomes data that continually informs practice and service deliveryTo demonstrate the social and economic value of services provided through a mix of robust evaluation measures, accurate carer data and carer stories.To improve, innovate and evidence the impact and effectiveness of Young Carer services throughout the life of this contract, especially where there are significant challenges and issues for example, young people who tend to avoid identifying themselves as carers when parent are misusers of substances.To identify Young Carers from Seldom Heard Communities.To work with commissioners to show how spending is used to generate social value in addition to the young carer services that it contracts.
Contract 1. All-Aged Carers Lot 1 - Adult Carers
Lots
Lot 1. Adult Carers
Supplier
Contract value
- £684,540 excluding VAT
- £821,448 including VAT
Above the relevant threshold
Award decision date
25 June 2025
Date assessment summaries were sent to tenderers
25 June 2025
Standstill period
- End: 4 July 2025
- 8 working days
Earliest date the contract will be signed
7 July 2025
Contract dates (estimated)
- 1 August 2025 to 31 July 2028
- Possible extension to 31 July 2030
- 5 years
Description of possible extension:
2 x 12-month extension periods (up to a maximum of two years)
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Contract 2. All-Aged Carers Lot 2 - Young Carers
Lots
Lot 2. Young Carers
Supplier
Contract value
- £338,998.05 excluding VAT
- £406,797.66 including VAT
Below the relevant threshold
Award decision date
25 June 2025
Date assessment summaries were sent to tenderers
25 June 2025
Earliest date the contract will be signed
7 July 2025
Contract dates (estimated)
- 1 August 2025 to 31 July 2028
- Possible extension to 31 July 2030
- 5 years
Description of possible extension:
2 x 12-month extension periods (up to a maximum of two years)
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Information about tenders
Lot 1. Adult Carers
- 2 tenders received
- 2 tenders assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 2 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Lot 2. Young Carers
- 2 tenders received
- 1 tender assessed in the final stage:
- 0 submitted by small and medium-sized enterprises (SME)
- 1 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Special regime
Light touch
Suppliers
CENTRE THIRTY THREE YOUNG PEOPLE'S COUNSELLING AND INFORMATION SERVICE
- Companies House: 03725494
- Public Procurement Organisation Number: PJXC-5477-TPZN
33 Clarendon Street
Cambridgeshire
CB1 1JX
United Kingdom
Email: fundraising@centre33.org.uk
Website: http://www.centre33.org.uk
Region: UKH12 - Cambridgeshire CC
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Contract 2. All-Aged Carers Lot 2 - Young Carers
MAKING SPACE
- Companies House: 01642033
- Public Procurement Organisation Number: PGDX-4135-WLJX
Lyne House 46 Allen Street
Cheshire
WA2 7JB
United Kingdom
Email: development@makingspace.co.uk
Website: http://www.makingspace.co.uk
Region: UKD61 - Warrington
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. All-Aged Carers Lot 1 - Adult Carers
Contracting authority
Peterborough City Council
- Public Procurement Organisation Number: PLXM-3229-WVQH
Sand Martin House Peterborough, Bittern Way
Peterborough
PE2 8TY
United Kingdom
Contact name: Mrs Helen Davies
Telephone: +44 1733747474
Email: helen.davies@peterborough.gov.uk
Website: https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities
Region: UKH11 - Peterborough
Organisation type: Public authority - sub-central government