Section one: Contracting authority
one.1) Name and addresses
Home Office
London
CrossingtheBorder2024Procurement@homeoffice.gov.uk
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/home-office
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
https://crowncommercialservice.bravosolution.co.uk/web/login.html
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://crowncommercialservice.bravosolution.co.uk/web/login.html
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Home Office Crossing the Border Procurement 2024 - Products, services and Support (Border crossing, Helios, Border Platforms and Level 2 Support)
two.1.2) Main CPV code
- 72261000 - Software support services
two.1.3) Type of contract
Services
two.1.4) Short description
Crossing the Border (CtB) is the steady state services and products which controls the flow of people and services across the borders. This is done principally via the Primary Control Points, mediated by a Border Force officer, or via an e-gate indirectly supervised by an officer. Information from ports is processed by a central collection of systems, hosted in the cloud and on premise.
Home Office are seeking a system management, development and associated level 2 support partner for the listed systems - Border Crossing (BX), Helios, Border Platforms and
Border Crossing (BX) is made up of several parts. At the Passenger Control Point (PCP) BX allows Border Force officers to search passenger records using biometrics and documents. In addition, checks take place on the passport chip to verify its validity. In the back-office BX Tools allows Border Force officers to investigate passengers more thoroughly, either before, during or after they have crossed the border. The BX Admin tool provides authorised users with access to BX audit and performance data.
Helios is a maintenance and sharing of watchlist data. This data then supports the end-to-end passenger journey - from visa applications and pre-departure checks right through to crossing the border.
Borders Platforms is responsible for building and maintaining the hybrid platform which enables tenant teams (currently CtB) to effectively develop and run current and future services that keep the UK border operational.
Level 2 support is in relation the Border crossing and Helios for the duration of the contract.
two.1.5) Estimated total value
Value excluding VAT: £195,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
BX and Helios
Lot No
1
two.2.2) Additional CPV code(s)
- 72232000 - Development of transaction processing and custom software
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Authority are seeking a system management & development partner to run, maintain and improve the Border crossing & Helios systems within an integrated product ecosystem. Border Crossing is made up of several parts. At the Passenger Control Point (PCP) Border crossing allows Border Force officers to search passenger records using biometrics and documents. In addition, checks take place on the passport chip to verify its validity. In the back-office Border crossing Tools allows Border Force officers to investigate passengers more thoroughly, either before, during or after they have crossed the border. The Border crossing Admin tool provides authorised users with access to BX audit and performance.
Helios is a direct replacement of a previous system - Warning's Index (WI)/Argus, and will be used for the ingest, maintenance and sharing of watchlist data. This data then supports the end-to-end passenger journey - from visa applications and pre-departure checks right through to crossing the border.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £120,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
Extension provisions for 1 X 12 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Estimated contract value is £110 - £120 Million
two.2) Description
two.2.1) Title
Borders Platforms
Lot No
2
two.2.2) Additional CPV code(s)
- 72262000 - Software development services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Authority are seeking a system management & development partner to run, maintain and improve the Borders Platforms which sits within the Migration and Border Technology Portfolio (MBTP). Border Platforms is responsible for building and maintaining the hybrid platform which enables tenant teams (currently CtB) to effectively develop and run current and future services that keep the UK border operational.
Borders Platforms vision is to provide a stable and resilient, highly reliable, and highly available platform, with a route to production for our tenant teams.
Borders Platforms works closely with internal and external, third-party infrastructure providers to ensure services are operating to the highest degree of availability and provide tenants with a resilient service. This includes building and maintaining components that enable secure data as well as building capabilities to other platforms.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £50,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
Extension provision for 1 x 12 month
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Estimated Contract Value £45-50M
two.2) Description
two.2.1) Title
Level 2 Support for Border Crossing (BX) and Helios
Lot No
3
two.2.2) Additional CPV code(s)
- 72261000 - Software support services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Authority are seeking a partner to provide level 2 support to ensure reliance and service of central systems, supporting a 24 hours a day 365 days a year operation, requiring high degrees of resilience and availability. The existing applications run on diverse technological stacks and have been delivered over a 3-year programme and are expected to evolve over the next 5 years in line with government policy and operational need. The system is critical national infrastructure, incorporating official and secret data sets and related processes.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £25,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
Extension provision of 1 x 12 months
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Estimated value of contract is £20 - £25 million
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
31 October 2024
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
14 November 2024
Local time
5:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
Please note the dates listed in Section IV: Procedure, IV.2.2) Time limit for receipt of expressions of interest and IV.2.7) Conditions for opening of tenders are for guidance only. ITT documentation has NOT yet been published in Bravo and therefore there is not an expectation for return of tenders by the listed date. Suppliers listed on CCS Framework, Technology Services 3 (RM6100) will receive the ITT documentation Via Bravo portal once published (for the relevant lots.)
Please also note as ITT pack is still being finalised information within this Notice may differ slightly within the published ITT.
six.4) Procedures for review
six.4.1) Review body
Cabinet Office
London
Country
United Kingdom