Section one: Contracting authority/entity
one.1) Name and addresses
Newcastle University
Newcastle University, Procurement Services, Kingsgate
Newcastle
NE1 7RU
Contact
Mr Dave Anderson
Telephone
+44 1912085360
Country
United Kingdom
Region code
UKC22 - Tyneside
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
(NU/1808) Supply of a Survey Platform
Reference number
DN630256
two.1.2) Main CPV code
- 79311000 - Survey services
two.1.3) Type of contract
Services
two.1.4) Short description
Newcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
Singapore.
Please note that tenders are only invited from bidders who have an existing off the
shelf solution, deployed in an educational institutions of comparable size and scale (as
detailed in the ITT documentation). We will not consider bespoke solutions.
The contract is expected to commence in January 2023 ready to ‘go-live’ in March 2023, but
for purposes of licensing will run for an initial 12 months from the go-live date, ending March
2024. If the performance of the successful tenderer fulfils the expectations of the University
during the initial 12-month contract period, then a further 12-month contract may be awarded
to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month
contract may then also be awarded on the same basis, to run from March 2024 to March
2025.
Expressions of interest in this project can be made by registering via the University
etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-032109
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.1.4
Place of text to be modified
Short description
Instead of
Text
Newcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
Singapore.
Please note that tenders are only invited from bidders who have an existing off the
shelf solution, deployed in an educational institutions of comparable size and scale (as
detailed in the ITT documentation). We will not consider bespoke solutions.
The contract is expected to commence in January 2023 ready to ‘go-live’ in March 2023, but
for purposes of licensing will run for an initial 12 months from the go-live date, ending March
2024. If the performance of the successful tenderer fulfils the expectations of the University
during the initial 12-month contract period, then a further 12-month contract may be awarded
to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month
contract may then also be awarded on the same basis, to run from March 2024 to March
2025.
Expressions of interest in this project can be made by registering via the University
etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.
Read
Text
Newcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
Singapore.
Please note that tenders are only invited from bidders who have an existing off the
shelf solution, deployed in an educational institutions of comparable size and scale (as
detailed in the ITT documentation). We will not consider bespoke solutions.
The contract is expected to commence in January 2023 ready to ‘go-live’ in March 2023, but
for purposes of licensing will run for an initial 12 months from the go-live date, ending March
2024. If the performance of the successful tenderer fulfils the expectations of the University
during the initial 12-month contract period, then a further 12-month contract may be awarded
to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month
contract may then also be awarded on the same basis, to run from March 2024 to March
2025.
Expressions of interest in this project can be made by registering via the University
etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 15th December 2022 at 16:00 BST.
Section number
II.2.4
Place of text to be modified
Description of the Procurement
Instead of
Text
Newcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
Singapore.
Please note that tenders are only invited from bidders who have an existing off the
shelf solution, deployed in an educational institutions of comparable size and scale (as
detailed in the ITT documentation). We will not consider bespoke solutions.
The contract is expected to commence in January 2023 ready to ‘go-live’ in March 2023, but
for purposes of licensing will run for an initial 12 months from the go-live date, ending March
2024. If the performance of the successful tenderer fulfils the expectations of the University
during the initial 12-month contract period, then a further 12-month contract may be awarded
to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month
contract may then also be awarded on the same basis, to run from March 2024 to March
2025.
Expressions of interest in this project can be made by registering via the University
etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.
Read
Text
Newcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
Singapore.
Please note that tenders are only invited from bidders who have an existing off the
shelf solution, deployed in an educational institutions of comparable size and scale (as
detailed in the ITT documentation). We will not consider bespoke solutions.
The contract is expected to commence in January 2023 ready to ‘go-live’ in March 2023, but
for purposes of licensing will run for an initial 12 months from the go-live date, ending March
2024. If the performance of the successful tenderer fulfils the expectations of the University
during the initial 12-month contract period, then a further 12-month contract may be awarded
to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month
contract may then also be awarded on the same basis, to run from March 2024 to March
2025.
Expressions of interest in this project can be made by registering via the University
etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 15th December 2022 at 16:00 BST.
Section number
II.2.14
Place of text to be modified
Additional information
Instead of
Text
Expressions of interest in this project can be made by registering via the University
etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.
Read
Text
Expressions of interest in this project can be made by registering via the University
etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 15th December 2022 at 16:00 BST.
Section number
IV.2.2
Place of text to be modified
Time limit for receipt of tenders or requests to participate
Instead of
Date
12 December 2022
Local time
2:00pm
Read
Date
19 December 2022
Local time
2:00pm
Section number
IV.2.7
Place of text to be modified
Conditions for opening of tenders
Instead of
Date
12 December 2022
Local time
2:35pm
Read
Date
19 December 2022
Local time
2:30pm