Section one: Contracting authority
one.1) Name and addresses
Liverpool City Council
4th Floor, Cunard Building
Liverpool
L3 1DS
Contact
Mr Steve Haywood
steve.haywood@liverpool.gov.uk
Telephone
+44 1513510543
Country
United Kingdom
Region code
UKD72 - Liverpool
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ICT Hardware, Software and Professional Services Framework_25
Reference number
DN757985
two.1.2) Main CPV code
- 30200000 - Computer equipment and supplies
two.1.3) Type of contract
Supplies
two.1.4) Short description
Liverpool City Council requires up to four suppliers to provide ICT Hardware, Software and
Professional Services to the Council and partner organisations.
The procurement will consist of the creation of a multi-lot, multi-supplier framework
consisting of two lots as follows:
Lot 1: Corporate and Education Hardware and Professional Services; and
Lot 2: Corporate and Education Software and Professional Services.
The framework will last for four years, with a total framework value of £25,000,000 split as
follows:
Lot 1: £12,000,000; and
Lot 2: £13,000,000.
The framework is primarily for use by Liverpool City Council and partner organisations, but on
occasion, the framework may also be used by:
- Halton Borough Council
- Knowsley Metropolitan Borough Council
- Sefton Metropolitan Borough Council
- St Helens Borough Council
- Wirral Metropolitan Borough Council
- Liverpool City Region Combined Authority
- Merseytravel
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £25,000,000
two.2) Description
two.2.1) Title
Lot 1: Corporate and Education Hardware and Professional Services
Lot No
1
two.2.2) Additional CPV code(s)
- 30200000 - Computer equipment and supplies
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD7 - Merseyside
two.2.4) Description of the procurement
Lot 1: Corporate and Education Hardware and Professional Services.
This is a single Supplier lot.
The Supplier will be required to become a supply partner for any ICT hardware related goods
and professional services that are required by the Customer.
The Supplier may also be required to facilitate requests for the support and maintenance of a
variety specialist hardware solutions. These hardware solutions are currently covered by
support and maintenance contracts which will likely run to their Termination Date, but these
Contracts will expire during the term of the Framework.
Examples of the typical requirements are given in the tender documentation.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 40
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 50
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2: Corporate and Education Software and Professional Services.
Lot No
2
two.2.2) Additional CPV code(s)
- 30200000 - Computer equipment and supplies
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKD7 - Merseyside
two.2.4) Description of the procurement
Lot 2: Corporate and Education Software and Professional Services.
This lot will consist of up to three suppliers.
The Suppliers will be required to supply computer software to both corporate and educational organisations. Suppliers will not be ranked on the Framework in any way, and all
three Suppliers will be invited to partake in each Further Competition.
The range of software to be provided may include, but is not limited to, the following:
• Business function specific software.
• Content authoring, editing and management software.
• Educational or reference software.
• Finance accounting and enterprise resource planning Enterprise Resource Planning
software.
• Operating environment software (including Microsoft Enterprise Software Agreement
which is due for re-tender 2023, and may be procured via further competition on this
Framework).
• Security and protection software.
• System management software.
• Utility and device driver software.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 50
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-005669
Section five. Award of contract
Contract No
DN757985
Lot No
1
Title
Lot 1: Corporate and Education Hardware and Professional Services
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Contract No
DN757985
Lot No
2
Title
Lot 2: Corporate and Education Software and Professional Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 June 2025
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bytes Software Services Limited
Bytes House Randalls Way, Leatherhead, Surrey, KT22 7TW
Leatherhead
KT22 7TW
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £13,000,000
Lowest offer: £0.01 / Highest offer: £13,000,000 taken into consideration
Section five. Award of contract
Contract No
DN757985
Lot No
2
Title
Lot 2: Corporate and Education Software and Professional Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 June 2025
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Phoenix Software Limited
Blenheim House, York Road, Pocklington, York, YO42 1NS
York
YO42 1NS
Country
United Kingdom
NUTS code
- UKE21 - York
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £13,000,000
Lowest offer: £0.01 / Highest offer: £13,000,000 taken into consideration
Section five. Award of contract
Contract No
DN757985
Lot No
2
Title
Lot 2: Corporate and Education Software and Professional Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 June 2025
five.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Softcat PLC
Thames Industrial Estate, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW
Marlow
SL7 1LW
Country
United Kingdom
NUTS code
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £13,000,000
Lowest offer: £0.01 / Highest offer: £13,000,000 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
Strand, London, WC2A 2LL
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Royal Court of Justice
Strand, London, WC2A 2LL
London
WC2A 2LL
Country
United Kingdom