Planning

Provision of Service User Assistance Services for Asylum Support and Accommodation Programme (ASAP)

  • Home Office

UK2: Preliminary market engagement notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-034527

Procurement identifier (OCID): ocds-h6vhtk-052777 (view related notices)

Published 23 June 2025, 6:07pm



Scope

Reference

Project_838 - ASAP - Asylum Support and Accommodation Programme

Description

The Asylum Support and Accommodation Programme (ASAP) is a long-term transformation programme in the delivery of asylum support and accommodation services.

This Notice is part of Preliminary Market Engagement on Asylum Support and Accommodation Programme (ASAP) and more details can be found about the wider programme here - https://www.find-tender.service.gov.uk/Notice/034519-2025

The Home Office will be going to market for supplier(s) who can:

The Provider must ensure that asylum seekers receive clear, accessible, and timely information and support throughout their asylum journey - from initial application and arrival at accommodation to integration into the community. This includes maintaining a reliable single point of contact, delivering oral and written communication in a way asylum seekers can understand, assisting with access to local services, and continuously monitoring and improving the asylum seeker experience through inclusive feedback mechanisms.

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**The content of this Notice, including the nature of works and services including start date of contract, may be subject to change.**

Total value (estimated)

  • £0 excluding VAT
  • £0 including VAT

Above the relevant threshold

Contract dates (estimated)

  • 1 September 2029 to 31 August 2036
  • Possible extension to 31 August 2039
  • 10 years

Main procurement category

Services

CPV classifications

  • 85312300 - Guidance and counselling services
  • 85312310 - Guidance services
  • 85312320 - Counselling services
  • 85312400 - Welfare services not delivered through residential institutions
  • 85300000 - Social work and related services
  • 85321000 - Administrative social services

Contract locations

  • UK - United Kingdom

Engagement

Engagement deadline

17 October 2025

Engagement process description

Please refer to the 'Engagement' section of the Master PMEN for Asylum Support and Accommodation Programme (ASAP) using the link - https://www.find-tender.service.gov.uk/Notice/034519-2025

Notice identifier: 2025/S 000-034519

Procurement identifier (OCID): ocds-h6vhtk-052777


Participation

Particular suitability

  • Small and medium-sized enterprises (SME)
  • Voluntary, community and social enterprises (VCSE)

Submission

Publication date of tender notice (estimated)

2 February 2026


Contracting authority

Home Office

  • Public Procurement Organisation Number: PWGC-6513-PQLZ

2 Marsham Street

London

SW1P 4DF

United Kingdom

Contact name: ASAP Commercial Team

Email: asapprocurement@homeoffice.gov.uk

Region: UKI32 - Westminster

Organisation type: Public authority - central government