Scope
Reference
DN779425
Description
The requirement is for a tele-alarm call handling platform that is fully digital. The Authorities Wightcare service is unique on the island as it provides a call handling service along with a Responder Service when people need the physical help of a person. Our Responder Services sets us apart from any other island based provider of services.
Total value (estimated)
- £125,000 excluding VAT
- £150,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 November 2025 to 31 October 2028
- Possible extension to 31 October 2030
- 5 years
Description of possible extension:
Sole discretion of the Authority 12m + 12m
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKJ34 - Isle of Wight
Submission
Tender submission deadline
23 July 2025, 2:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Award criteria
55% Quality
5% Social Value
40% Price
Procedure
Procedure type
Below threshold - open competition
Contracting authority
Isle of Wight Council
- Public Procurement Organisation Number: PGYX-7387-YJXG
County Hall
Newport
PO30 1UD
United Kingdom
Email: lucy.chandler@iow.gov.uk
Region: UKJ34 - Isle of Wight
Organisation type: Public authority - sub-central government