Scope
Reference
DN773877
Description
The council are seeking to procure a single service provider who can provide a Total Facilities Management Service for our Civic Centre at Churchill Court in Bromley. The Civic centre provides accommodation for 1600 members of staff and a number of third-party commercial tenants who occupy various parts of Phases 1, 2, 3 and 4 to which the Council are landlord.
The service is to include but not limited to:
Hard Facilities Management
Statutory compliance, planned maintenance and reactive repairs of building fabric, services & external areas.
Soft Facilities Management
Statutory compliance, Cleaning, waste management, washroom services, window cleaning, pest control, security and reception management.
Account Management
Day to day client management and reporting, planned maintenance scheduling, help desk, CAFM and site engineers.
We require the provider to have the ability to scale up and down to adapt to the changing level of service needs.
Total value (estimated)
- £27,000,000 excluding VAT
- £32,400,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2041
- 15 years
Main procurement category
Services
CPV classifications
- 79993000 - Building and facilities management services
Contract locations
- UKI61 - Bromley
Participation
Technical ability conditions of participation
Bidders must have SFG20 Membership
Bidders must be committed to the use of National Schedule of Rates for the purposes of agreeing cost of repairs and hold or commit to obtaining Silver Licence to MTC QS prior to the contract start date.
Bidders must confirm and evidence they are registered on the Data Protection Public Register (ICO).
Bidders must confirm their compliance with ISO 45001 Health and Safety management standard and you are registered as a Safe Contractor, or similar, with a SSIP Health and Safety accreditation scheme.
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
11 July 2025, 12:00pm
Tender submission deadline
18 July 2025, 12:00pm
Submission address and any special instructions
Tenders must be submitted through www.londontenders.org
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
16 October 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | Price | 60% | |
| Quality | 1 - Knowledge and Experience 20% 2 - Contract Management 30% 3.1 - Service Delivery - PPM 10% 3.2 - Service Delivery - Repairs 10% 3.3 - Service Delivery - Helpdesk 10% 4 - Risk Management and Mitigation... |
Quality | 40% |
Other information
Description of risks to contract performance
Sections of the current building are unoccupied, these may, during the contract become live, for use either by the Council or a leased to a 3rd party.
The Council may undertake internal re-structuring during the lifetime of this contract, which may include some outsourcing. Options for this have been included within the tender pack, but as yet this is a known, known risk.
Any unknown risk, as yet to be establish may require an alteration by CCN to this arrangement, including but not limited to staff restructuring or reallocation of building use.
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
London Borough of Bromley
- Public Procurement Organisation Number: PBBG-1282-YCXD
Bromley Civic Centre, Churchill Court, 2 Westmoreland Road
Bromley
BR1 1Ad
United Kingdom
Email: procurement@bromley.gov.uk
Website: http://www.londontenders.org
Region: UKI61 - Bromley
Organisation type: Public authority - sub-central government