Tender

Call Monitoring Platform

  • LONDON BOROUGH OF HARINGEY

F02: Contract notice

Notice identifier: 2023/S 000-034275

Procurement identifier (OCID): ocds-h6vhtk-041b4c

Published 20 November 2023, 2:10pm



Section one: Contracting authority

one.1) Name and addresses

LONDON BOROUGH OF HARINGEY

Civic Centre,High Road, Wood Green

LONDON

N228LE

Contact

kayode Salami

Email

Kayode.salami@haringey.gov.uk

Country

United Kingdom

Region code

UKI - London

Justification for not providing organisation identifier

Not on any register

Internet address(es)

Main address

https://www.haringey.gov.uk/

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://s2c.waxdigital.co.uk/ProcurementLBHaringey/

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://s2c.waxdigital.co.uk/ProcurementLBHaringey/

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Call Monitoring Platform

two.1.2) Main CPV code

  • 85300000 - Social work and related services

two.1.3) Type of contract

Services

two.1.4) Short description

The Supplier must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKI - London

two.2.4) Description of the procurement

The Supplier must be able to provide a call monitoring system to manage all analogue and digital alarm response calls, asset management, data storage/updating, voice recordings and the referral process

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

48

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: Yes

Description of options

To be agreed


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

20 December 2023

Local time

5:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.7) Conditions for opening of tenders

Date

21 December 2023

Local time

9:00am


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

Haringey Council

London

Country

United Kingdom