Section one: Contracting authority/entity
one.1) Name and addresses
NHS South East London Integrated Care Board
160 Tooley Street
London
SE1 2TZ
Contact
Mr Tim Odejobi
Country
United Kingdom
NUTS code
UKI6 - Outer London – South
Internet address(es)
Main address
https://www.selondonics.org/icb/
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PRJ 1171 NHS SEL ICB - Bexley Urgent Treatment Service
Reference number
DN626327
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS South-East London Integrated Care Board (SEL ICB) wish to commission the following
• an in hours and out-of-hours Urgent Treatment Service (UTC)
• a GP Out of Hours Home Visiting Service (GP OOH HV )
The intention is to commission one service that includes both these services.
Bexley
The borough of Bexley has two standalone UTC sites these are at
• Queen Mary’s Hospital (QMS) which is open 24/7
• Erith Hospital which is open seven days a week 0800 – 2200.
SEL ICB is looking for an urgent care provider who will be innovative in their ways of working
to meet the increasing and changing demand for urgent care, as the population needs evolve
over the lifetime of the contract, including peak demand periods such as during the winter
months.
The overall vision for the UTC is that patients should expect the same standard of care &
service delivery whatever the time of day and at whichever UTC location across the UK, in
line with the National UTC Principles & Standards. The successful provider will be expected
to comply with these principles by embedding internal protocols to maintain consistency in
terms of staffing, service provision & operational processes.
The service will be GP-led but with a multi-disciplinary workforce. This workforce will work
with system partners to ensure that patients are seen in the right place at the right time
according to their clinical and wellbeing needs.
The UTC provider will be expected to develop close working relationships with other
providers within the Urgent and Emergency Care (UEC) system, as well as other local Bexley
stakeholders and patients’ groups. As integration builds over the course of the contract the
UTC provider might be expected to join an NHS Alliance agreement with other
interdependent services as well as develop an Outcomes based approach.
The scope of the UTC will include same day urgent primary care, minor illness, and minor
injuries. There will be no restrictions on age groups for patients accessing UTC services. The
Home Visiting element of the service will provide urgent home visits when GP surgeries are
typically closed, from 6.30pm to 8am weekdays, all day at weekends and all day on Bank
Holidays.
The successful bidder can phase the mobilisation of the services during February and July
2023 – but all services under the new contract must be operational by the 1st of August
2023. The maximum contract term is 7 years (3yrs + 2yrs + 2yrs optional extensions) and we
anticipate that the maximum value over a 7 year contract period is £26,894,000. The SEL
ICB is seeking expressions of interest from suitably qualified and experienced healthcare
providers who can provide demonstrable evidence of a record of accomplishment in
delivering high quality and effective urgent treatment services and Out-of-Hours Home
Visiting services, as set in the ITT documentation
Further information on the procurement can access via this web link:
https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=dd98aefc-
3713-ed11-8117-005056b64545&projectStepId=c751da49-1155-ed11-811a-005056b64545
Section six. Complementary information
six.6) Original notice reference
Notice number: 2022/S 000-030970
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
II.2.4
Place of text to be modified
II.2.4
Instead of
Text
NHS South-East London Integrated Care Board (SEL ICB) wish to commission the following
• an in hours and out-of-hours Urgent Treatment Service (UTC)
• a GP Out of Hours Home Visiting Service (GP OOH HV )
The intention is to commission one service that includes both these services.
Bexley
The borough of Bexley has two standalone UTC sites these are at
• Queen Mary’s Hospital (QMS) which is open 24/7
• Erith Hospital which is open seven days a week 0800 – 2200.
SEL ICB is looking for an urgent care provider who will be innovative in their ways of working
to meet the increasing and changing demand for urgent care, as the population needs evolve
over the lifetime of the contract, including peak demand periods such as during the winter
months.
The overall vision for the UTC is that patients should expect the same standard of care &
service delivery whatever the time of day and at whichever UTC location across the UK, in
line with the National UTC Principles & Standards. The successful provider will be expected
to comply with these principles by embedding internal protocols to maintain consistency in
terms of staffing, service provision & operational processes.
The service will be GP-led but with a multi-disciplinary workforce. This workforce will work
with system partners to ensure that patients are seen in the right place at the right time
according to their clinical and wellbeing needs.
The UTC provider will be expected to develop close working relationships with other
providers within the Urgent and Emergency Care (UEC) system, as well as other local Bexley
stakeholders and patients’ groups. As integration builds over the course of the contract the
UTC provider might be expected to join an NHS Alliance agreement with other
interdependent services as well as develop an Outcomes based approach.
The scope of the UTC will include same day urgent primary care, minor illness, and minor
injuries. There will be no restrictions on age groups for patients accessing UTC services. The
Home Visiting element of the service will provide urgent home visits when GP surgeries are
typically closed, from 6.30pm to 8am weekdays, all day at weekends and all day on Bank
Holidays.
The successful bidder can phase the mobilisation of the services during February and July
2023 – but all services under the new contract must be operational by the 1st of August
2023. The maximum contract term is 7 years (3yrs + 2yrs + 2yrs optional extensions) and we
anticipate that the maximum value over a 7 year contract period is £26,894,000. The SEL
ICB is seeking expressions of interest from suitably qualified and experienced healthcare
providers who can provide demonstrable evidence of a record of accomplishment in
delivering high quality and effective urgent treatment services and Out-of-Hours Home
Visiting services, as set in the ITT documentation
Further Information
Any expenditure, work or effort undertaken prior to contract award is accordingly a matter
solely for the commercial judgment of potential service providers. In such circumstances,
and in any event, the ICB or its advisors shall not be liable for any costs or loss of expenses
whatsoever incurred by the respondent and company, agent, subsidiary or organisation may
have contributed to any response submitted to this notice.
Further information on the procurement can access via this web link:
https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=dd98aefc-
3713-ed11-8117-005056b64545&projectStepId=c751da49-1155-ed11-811a-005056b64545
The ITT reference for this tender is PRJ1171. All completed bids must be submitted by 5pm
(17.00) on Friday 16th December 2022. The Procurement process is facilitated entirely
online via the stated e-procurement portal ProContract (the Portal). Interested Bidders must
access the ITT documentation via the link provided and submit an ITT response via the online
questionnaires on the e-Tendering portal 'ProContract' before the submission deadline.
See the procurement documentation for more details. The ITT can be found at
https://procontract.due-north.com/Login.
The services in the scope of this procurement are healthcare services falling within Schedule
3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the
full regime of the Regulations, but is instead governed by the "Light Touch Regime"
contained within Chapter 3, Section 7 of the Regulations(Regulations 74 to 77).
SEL ICB will adopt the Open procedure as a template for this procurement. The tendering
process will be conducted in accordance with the requirements and flexibilities provided by Regulations 74 to 76 of the Regulations. Neither the use of the Open Procedure as a
template, nor the use of any language terms found in the Regulations, nor the description of
the procedure voluntary adopted by The Authority nor any other indication, shall be taken to
mean that SEL ICB intends to hold itself bound by the Regulations, save those applicable to
services coming within the scope of such as this.
This procurement process is being managed by Procurement and Contracting (PCH), hosted
by NEL ICB on behalf of the Authority. PCH is conducting this procurement exercise for an
on behalf of the
Authority, with whom the successful Bidder will ultimately enter contract for the supply of
Services.
Read
Text
NHS South-East London Integrated Care Board (SEL ICB) wish to commission the following
• an in hours and out-of-hours Urgent Treatment Service (UTC)
• a GP Out of Hours Home Visiting Service (GP OOH HV )
The intention is to commission one service that includes both these services.
Bexley
The borough of Bexley has two standalone UTC sites these are at
• Queen Mary’s Hospital (QMS) which is open 24/7
• Erith Hospital which is open seven days a week 0800 – 2200.
SEL ICB is looking for an urgent care provider who will be innovative in their ways of working
to meet the increasing and changing demand for urgent care, as the population needs evolve
over the lifetime of the contract, including peak demand periods such as during the winter
months.
The overall vision for the UTC is that patients should expect the same standard of care &
service delivery whatever the time of day and at whichever UTC location across the UK, in
line with the National UTC Principles & Standards. The successful provider will be expected
to comply with these principles by embedding internal protocols to maintain consistency in
terms of staffing, service provision & operational processes.
The service will be GP-led but with a multi-disciplinary workforce. This workforce will work
with system partners to ensure that patients are seen in the right place at the right time
according to their clinical and wellbeing needs.
The UTC provider will be expected to develop close working relationships with other
providers within the Urgent and Emergency Care (UEC) system, as well as other local Bexley
stakeholders and patients’ groups. As integration builds over the course of the contract the
UTC provider might be expected to join an NHS Alliance agreement with other
interdependent services as well as develop an Outcomes based approach.
The scope of the UTC will include same day urgent primary care, minor illness, and minor
injuries. There will be no restrictions on age groups for patients accessing UTC services. The
Home Visiting element of the service will provide urgent home visits when GP surgeries are
typically closed, from 6.30pm to 8am weekdays, all day at weekends and all day on Bank
Holidays.
The successful bidder can phase the mobilisation of the services during February and July
2023 – but all services under the new contract must be operational by the 1st of August
2023. The maximum contract term is 7 years (3yrs + 2yrs + 2yrs optional extensions) and we
anticipate that the maximum value over a 7 year contract period is £26,894,000. The SEL
ICB is seeking expressions of interest from suitably qualified and experienced healthcare
providers who can provide demonstrable evidence of a record of accomplishment in
delivering high quality and effective urgent treatment services and Out-of-Hours Home
Visiting services, as set in the ITT documentation
Further Information
Any expenditure, work or effort undertaken prior to contract award is accordingly a matter
solely for the commercial judgment of potential service providers. In such circumstances,
and in any event, the ICB or its advisors shall not be liable for any costs or loss of expenses
whatsoever incurred by the respondent and company, agent, subsidiary or organisation may
have contributed to any response submitted to this notice.
Further information on the procurement can access via this web link:
https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=dd98aefc-
3713-ed11-8117-005056b64545&projectStepId=c751da49-1155-ed11-811a-005056b64545
The ITT reference for this tender is PRJ1171. All completed bids must be submitted by 5pm
(17.00) on Friday 23rd December 2022. The Procurement process is facilitated entirely
online via the stated e-procurement portal ProContract (the Portal). Interested Bidders must
access the ITT documentation via the link provided and submit an ITT response via the online
questionnaires on the e-Tendering portal 'ProContract' before the submission deadline.
See the procurement documentation for more details. The ITT can be found at
https://procontract.due-north.com/Login.
The services in the scope of this procurement are healthcare services falling within Schedule
3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the
full regime of the Regulations, but is instead governed by the "Light Touch Regime"
contained within Chapter 3, Section 7 of the Regulations(Regulations 74 to 77).
SEL ICB will adopt the Open procedure as a template for this procurement. The tendering
process will be conducted in accordance with the requirements and flexibilities provided by Regulations 74 to 76 of the Regulations. Neither the use of the Open Procedure as a
template, nor the use of any language terms found in the Regulations, nor the description of
the procedure voluntary adopted by The Authority nor any other indication, shall be taken to
mean that SEL ICB intends to hold itself bound by the Regulations, save those applicable to
services coming within the scope of such as this.
This procurement process is being managed by Procurement and Contracting (PCH), hosted
by NEL ICB on behalf of the Authority. PCH is conducting this procurement exercise for an
on behalf of the
Authority, with whom the successful Bidder will ultimately enter contract for the supply of
Services.
Section number
IV.2.2
Place of text to be modified
IV.2.2
Instead of
Date
16 December 2022
Local time
5:00pm
Read
Date
23 December 2022
Local time
5:00pm