- Scope of the procurement
- Lot 1. Property Insurance
- Lot 2. Casualty Insurance
- Lot 3. Motor Fleet Insurance.
- Lot 4. Crime Insurance
- Lot 5. Engineering Insurance/Inspections and Computer Insurance
- Lot 6. All Risks - Museum and Fine Art
- Lot 7. Personal Accident, Business Travel and School Journey Travel
- Combined Lot for Property Insurance Services and Casualty Insurance
- Lot 9. Terrorism Insurance
Section one: Contracting authority
one.1) Name and addresses
Inverclyde Council
Procurement, Municipal Buildings, Clyde Square
Greenock
PA15 1LX
Telephone
+44 1475712634
Country
United Kingdom
NUTS code
UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00168
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of an Insurance and Claims Handling Service
Reference number
CP0508/FIN
two.1.2) Main CPV code
- 66510000 - Insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,250,000
two.2) Description
two.2.1) Title
Property Insurance
Lot No
1
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Property Insurance Services.
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
Casualty Insurance
Lot No
2
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66512000 - Accident and health insurance services
- 66512100 - Accident insurance services
- 66512200 - Health insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Casualty Insurance.
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
Motor Fleet Insurance.
Lot No
3
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66514110 - Motor vehicle insurance services
- 66513000 - Legal insurance and all-risk insurance services
- 66512000 - Accident and health insurance services
- 66512100 - Accident insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Motor Fleet Insurance.
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
Crime Insurance
Lot No
4
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66512000 - Accident and health insurance services
- 66512100 - Accident insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Crime Insurance.
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
Engineering Insurance/Inspections and Computer Insurance
Lot No
5
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66511000 - Life insurance services
- 66512000 - Accident and health insurance services
- 66512200 - Health insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Engineering Insurance/Inspections and Computer Insurance
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
All Risks - Museum and Fine Art
Lot No
6
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66511000 - Life insurance services
- 66512000 - Accident and health insurance services
- 66512100 - Accident insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers All Risks Museum & Fine Art.
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
Personal Accident, Business Travel and School Journey Travel
Lot No
7
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66512000 - Accident and health insurance services
- 66511000 - Life insurance services
- 66512100 - Accident insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Personal Accident, Business Travel and School Journey Travel.
two.2.5) Award criteria
Quality criterion - Name: Claims Handling Response Times / Weighting: 8
Quality criterion - Name: Staffing/Service Delivery / Weighting: 5
Quality criterion - Name: Support Services / Weighting: 2
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
Combined Lot for Property Insurance Services and Casualty Insurance
Lot No
8
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66511000 - Life insurance services
- 66512100 - Accident insurance services
- 66512000 - Accident and health insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Main site or place of performance
Inverclyde
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot is a Combined Lot Option for Property Insurance Services (Lot 1) and Casualty Insurance (Lot 2).
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
two.2) Description
two.2.1) Title
Terrorism Insurance
Lot No
9
two.2.2) Additional CPV code(s)
- 66000000 - Financial and insurance services
- 66510000 - Insurance services
- 66513000 - Legal insurance and all-risk insurance services
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
two.2.4) Description of the procurement
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Terrorism Insurance.
two.2.5) Award criteria
Quality criterion - Name: Clauses & Extensions / Weighting: 5
Quality criterion - Name: Claims Handling Response Times / Weighting: 6
Quality criterion - Name: Staffing/Service Delivery / Weighting: 3
Quality criterion - Name: Support Services / Weighting: 1
Quality criterion - Name: Social Value / Weighting: 3
Quality criterion - Name: Fair Work First / Weighting: 2
Price - Weighting: 80
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-019259
Section five. Award of contract
Lot No
8
Title
Combined Lot for Property Insurance Services and Casualty Insurance
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section five. Award of contract
Lot No
9
Title
Terrorism Insurance
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section five. Award of contract
Lot No
1
Title
Property Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Travelers Ins Co Ltd
61-63 London Road,
Redhill, Surrey
RH1 1NA
Telephone
+44 1737787093
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £445,009
Section five. Award of contract
Lot No
2
Title
Casualty Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Maven Public Sector
122 Leadenhall Street
London
EC3V 4AN
Telephone
+44 2070863366
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,004,835
Section five. Award of contract
Lot No
3
Title
Motor Fleet Insurance.
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Maven Public Sector
122 Leadenhall Street
London
EC3V 4AN
Telephone
+44 2070863366
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £423,360
Section five. Award of contract
Lot No
4
Title
Crime Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Risk Management Partners
67 Lombard Street
London
EC3V 9LJ
Telephone
+44 2072341800
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £47,970
Section five. Award of contract
Lot No
5
Title
Engineering Insurance/Inspections and Computer Insurance
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2023
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Risk Management Partners
67 Lombard Street
London
EC3V 9LJ
Telephone
+44 2072341800
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £197,132
Section five. Award of contract
Lot No
6
Title
All Risks - Museum and Fine Art
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Blackwall Green
133 Houndsditch
London
EC3A 7AH
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £42,513
Section five. Award of contract
Lot No
7
Title
Personal Accident, Business Travel and School Journey Travel
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
26 September 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Risk Management Partners
67 Lombard Street
London
EC3V 9LJ
Telephone
+44 2072341800
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £37,209
Section six. Complementary information
six.3) Additional information
Tenderers will be required to return with their submission a completed Data Protection Certificate, FOI Certificate, No Collusion Certification, S1 Equalities Questionnaire, S2 Equalities Declaration, Prompt Payment Certificate and Tender Declaration Certificate.
It will also be a condition of contract that Tenderers comply with Inverclyde Council`s General Conditions of Contract, Special Conditions of Contract, Specification & Contract Information for Tenderers.
(SC Ref:750436)
six.4) Procedures for review
six.4.1) Review body
Greenock Sheriff Court and Justice of the Peace Court
Sheriff Court House,1 Nelson Street,
Greenock
PA15 1TR
Country
United Kingdom