Section one: Contracting authority
one.1) Name and addresses
London Borough of Barking and Dagenham
Town Hall Square, 1 Clockhouse Avenue
Barking
IG11 7LU
Telephone
+44 2082153000
Country
United Kingdom
Region code
UKI52 - Barking & Dagenham and Havering
Internet address(es)
Main address
Buyer's address
https://lbbd.bravosolution.co.uk/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Family time contact services
two.1.2) Main CPV code
- 85310000 - Social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Barking and Dagenham (LBBD) has a duty to promote reasonable contact under section 34 of the Children Act 1989. Section 34 places a duty on Local Authorities to allow the child in its care, reasonable contact with their parents and 'other persons' prescribed within s34 (1) of the act.
LBBD’s Family Time Contact in- house Team, which forms part of the Councils Specialist Intervention Service (SIS), provides supervised contact for children living away from a parent or other significant adult because they are deemed to have suffered significant harm, or are at risk of suffering significant harm. Supervised contact takes place for families which are under the care of the local Authority including those who are subject to an Interim Care order, Section 20 or Full Care Order.
The Family Time Contact Team provides court- directed supervised contact sessions for families of children under the care of the local authority in a safe and neutral place, using contact supervisors who support parents to develop their parenting skills in line with the child’s welfare. The team helps to promote and sustain a child’s relationship with their families where it is safe to do so, or while decisions are being made about their future.
Supervised contact is delivered primarily in the borough in several buildings and venues such as children centres, community hubs, in the community and other paid venues as required if capacity cannot be met. Supervised contact can also occur outside of the borough if the host family’s location is further afield.
Due to the approaching expiry of existing contracts under the Family Time Contact Framework Agreement, the London Borough of Barking & Dagenham is advertising to seek tenders from suitably experienced and qualified organisations for the provision of supervised Family Time Contact Services for Children in Need, Children in Care and Children Subject to a Child Protection Plan.
The new Framework seeks to commission multiple providers to receive Family Contact referrals directly from the Local Authority and deliver a Supervised Family Contact Service which:
• Provides a safe and neutral place for children to meet their parents or extended family in line with supervised contact arrangements.
• Ensures the safety of the child/children through a risk assessment which structure each contact.
• Provides a safe space for children and their families through Contact Supervisors who observe, record, and participate, as appropriate.
• Is safe and secure transfer of records between the Local Authority and provider.
Providers will need to be accredited by the National Association of Child Contact Centres (NACCC) to support the in-house Family Time Contact Team to meet current demand and ensure all families can have contact in a timely manner.
The level of contact for families is court directed and can range in both length of session and frequency.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £830,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85310000 - Social work services
two.2.3) Place of performance
NUTS codes
- UKI52 - Barking & Dagenham and Havering
two.2.4) Description of the procurement
The London Borough of Barking and Dagenham (LBBD) has a duty to promote reasonable contact under section 34 of the Children Act 1989. Section 34 places a duty on Local Authorities to allow the child in its care, reasonable contact with their parents and 'other persons' prescribed within s34 (1) of the act.
LBBD’s Family Time Contact in- house Team, which forms part of the Councils Specialist Intervention Service (SIS), provides supervised contact for children living away from a parent or other significant adult because they are deemed to have suffered significant harm, or are at risk of suffering significant harm. Supervised contact takes place for families which are under the care of the local Authority including those who are subject to an Interim Care order, Section 20 or Full Care Order.
The Family Time Contact Team provides court- directed supervised contact sessions for families of children under the care of the local authority in a safe and neutral place, using contact supervisors who support parents to develop their parenting skills in line with the child’s welfare. The team helps to promote and sustain a child’s relationship with their families where it is safe to do so, or while decisions are being made about their future.
Supervised contact is delivered primarily in the borough in several buildings and venues such as children centres, community hubs, in the community and other paid venues as required if capacity cannot be met. Supervised contact can also occur outside of the borough if the host family’s location is further afield.
Due to the approaching expiry of existing contracts under the Family Time Contact Framework Agreement, the London Borough of Barking & Dagenham is advertising to seek tenders from suitably experienced and qualified organisations for the provision of supervised Family Time Contact Services for Children in Need, Children in Care and Children Subject to a Child Protection Plan.
The new Framework seeks to commission multiple providers to receive Family Contact referrals directly from the Local Authority and deliver a Supervised Family Contact Service which:
• Provides a safe and neutral place for children to meet their parents or extended family in line with supervised contact arrangements.
• Ensures the safety of the child/children through a risk assessment which structure each contact.
• Provides a safe space for children and their families through Contact Supervisors who observe, record, and participate, as appropriate.
• Is safe and secure transfer of records between the Local Authority and provider.
Providers will need to be accredited by the National Association of Child Contact Centres (NACCC) to support the in-house Family Time Contact Team to meet current demand and ensure all families can have contact in a timely manner.
The level of contact for families is court directed and can range in both length of session and frequency.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 45
Quality criterion - Name: Social value / Weighting: 10
Price - Weighting: 45
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-013967
Section five. Award of contract
Lot No
1
Title
Delivery of Family Contact Services within Barking and Dagenham and neighbouring boroughs
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 October 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Brightway Contact Services
26 Reginald Ellingworth Street
Dagenham
RM9 4BY
Country
United Kingdom
NUTS code
- UKI52 - Barking & Dagenham and Havering
National registration number
12363055
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Flourish Family Centre
82a Street high
Surrey
SM7 2NN
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
National registration number
14543834
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Hope Superjobs
1 CRANBROOK ROAD
ILFORD
IG1 4DU
Country
United Kingdom
NUTS code
- UKI53 - Redbridge and Waltham Forest
National registration number
05081894
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £415,000
Section five. Award of contract
Lot No
2
Title
Delivery of Family Contact Services within Greater London and surrounding local authorities.
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 October 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Brightway Contact Services
26 Reginald Ellingworth Street
Dagenham
RM9 4BY
Country
United Kingdom
NUTS code
- UKI52 - Barking & Dagenham and Havering
National registration number
12363055
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Flourish Family Centre
82a Street high
Surrey
SM7 2NN
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
National registration number
14543834
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Hope Superjobs
1 CRANBROOK ROAD
Ilford
IG1 4DU
Country
United Kingdom
NUTS code
- UKI53 - Redbridge and Waltham Forest
National registration number
05081894
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £415,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court
Strand
London
WC2A 2LL
Country
United Kingdom