Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
County Hall, Martineau lane
Norwich
NR1 2DH
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/norfolkcc/aspx/Home
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/norfolkcc/aspx/Home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Workflow Management and Document Automation solution to support HR administration and case management work in EducationHR
Reference number
NCCT42842
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
EducationHR is a team within Norfolk County Council’s Children’s Services that offers a wide range of HR services, tailored to school and academy trust leaders.Our existing Workflow Management and Document Automation solution is an on-premise solution and requires replacement. The existing system provides employment contract creation and amendment capabilities tailored to the specific needs of Norfolk County Council’s EducationHR team. The system addresses the challenges faced by the team in providing outsourced HR services to schools and academy groups within the council’s area.EducationHR wish to purchase a replacement solution that can provide EducationHR customers with the ability to submit, manage, and review HR requests via a web portal and allow the internal EducationHR team manage those requests from inception to completion.
two.1.5) Estimated total value
Value excluding VAT: £270,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48310000 - Document creation software package
two.2.3) Place of performance
NUTS codes
- UKH15 - Norwich and East Norfolk
two.2.4) Description of the procurement
EducationHR is a team within Norfolk County Council’s Children’s Services that offers a wide range of HR services, tailored to school and academy trust leaders. Our existing Workflow Management and Document Automation solution is an on-premise solution and requires replacement. The existing system provides employment contract creation and amendment capabilities tailored to the specific needs of Norfolk County Council’s EducationHR team. The system addresses the challenges faced by the team in providing outsourced HR services to schools and academy groups within the council’s area. EducationHR wish to purchase a replacement solution that can provide EducationHR customers with the ability to submit, manage, and review HR requests via a web portal and allow the internal EducationHR team manage those requests from inception to completion.Full details of the required service are contained within the specification, which forms Schedule 1 to the Terms and Conditions.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £270,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
72
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Please note that the contract is being let on a 3 years +1 +1 +1 years basis, and that the value quoted above is the anticipated full lifetime value of the contract. There is no guarantee that the agreement will be extended beyond its initial 3 year term.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-033572
four.2.2) Time limit for receipt of tenders or requests to participate
Date
19 December 2023
Local time
11:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
19 December 2023
Local time
11:02am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
six.4) Procedures for review
six.4.1) Review body
Norfolk County Council
Norwich
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.