Section one: Contracting authority
one.1) Name and addresses
Devon County Council
County Hall, Topsham Road
Exeter
EX2 4QD
procurementpeople-mailbox@devon.gov.uk
Telephone
+44 1392383000
Country
United Kingdom
Region code
UKK43 - Devon CC
Internet address(es)
Main address
Buyer's address
supplyingthesouthwest.org.uk,https://www,supplyingthesouthwest.org.uk
one.1) Name and addresses
Torbay Council
Torquay
procurementpeople-mailbox@devon.gov.uk
Country
United Kingdom
Region code
UKK42 - Torbay
Internet address(es)
Main address
one.1) Name and addresses
NHS Devon
Exeter
procurementpeople-mailbox@devon.gov.uk
Country
United Kingdom
Region code
UKK4 - Devon
Internet address(es)
Main address
https://www.royaldevon.nhs.uk/
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
supplyingthesouthwest.org.uk,https://www,supplyingthesouthwest.org.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
supplyingthesouthwest.org.uk,https://www,supplyingthesouthwest.org.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay
Reference number
DN638340
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Statutory Social Care & Health (NHS) Complaints Advocacy Service for Adult's and Children in Devon & Torbay.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 2
two.2) Description
two.2.1) Title
Lot 1 Statutory Adult Social Care and Health (NHS) Complaints Advocacy Service in Devon & Torbay
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKK4 - Devon
Main site or place of performance
The administrative boundary of Devon County Council and Torbay Council.
two.2.4) Description of the procurement
This Lot contract covers the provision of statutory advocacy services for adults in receipt of social care support who meet the eligibility criteria for such advocacy, and who require NHS Complaints Advocacy support when interacting with the NHS Devon part of the health and social care system.
The Service Provider who holds this Lot contract will be required to supply advocacy based on the requirements of the following legislation:
- The Care Act 2014
- The Mental Capacity Act 2005
- The Mental Health Act 1983 (as amended in 2007)
- NHS Complaints Advocacy as required under The Health and Social Care Act 2012
two.2.6) Estimated value
Value excluding VAT: £3,561,894
two.2.7) Duration of the contract or the framework agreement
Duration in months
32
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer’s discretion.
two.2) Description
two.2.1) Title
Lot 2 Children's and Young People's Advocacy Service
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKK - South West (England)
Main site or place of performance
The administrative boundary of Devon County Council.
two.2.4) Description of the procurement
The Local Authority meets its duties under the Adoption and Children Act 2002, the Children Act 1989, the National Standards for the Provision of Children’s Advocacy Services (2002), and the Joint Statutory Guidance on prevention of homelessness and provision of accommodation for 16 and 17 year old young people who may be homeless and/or require accommodation, to the following groups: Looked After children and young people whose care and progress are being reviewed; Children and young people in receipt of social care services who wish to make a representation (including a complaint and those subject to Child Protection processes); Young people undergoing a Southwark Assessment; Children and young people who make or intend to make representations under Section 26 or 24D of the Children Act 1989.
The Service Provider will need to deliver the following advocacy services:
- Children subject to Child Protection
- Children Looked After & Care Leavers
- Health & Social Care Complaints
- Visiting Advocacy Service to Atkinson Secure Children's Home
two.2.6) Estimated value
Value excluding VAT: £859,375
two.2.7) Duration of the contract or the framework agreement
Duration in months
32
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
There will be the option to extend the contract on a 1 year + 1 year + 1 year basis at the procurer’s discretion.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 December 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English