Section one: Contracting authority
one.1) Name and addresses
Maritime and Coastguard Agency
Southampton
Contact
Richard Skeats
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/maritime-and-coastguard-agency
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://dft.app.jaggaer.com/web/login.html
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://dft.app.jaggaer.com/web/login.html
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Approved Doctors Information System and Short Course Data Base Support and Maintenance
Reference number
TCA 3/7/1576
two.1.2) Main CPV code
- 50324100 - System maintenance services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of an IT managed service to the existing Approved Doctors Information System (ADIS) and Short Course Database system (SCDB) to ensure that the services are secure and functional and maintained.
two.1.5) Estimated total value
Value excluding VAT: £963,618
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 2
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Lots 1 and 2
two.2) Description
two.2.1) Title
LOT 1: IT Managed Service for the MCA’s Approved Doctors’ Information System (ADIS)
Lot No
1
two.2.2) Additional CPV code(s)
- 50324100 - System maintenance services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Southampton
two.2.4) Description of the procurement
A fully Managed Service for ADIS for Maritime and Coastguard Agency staff to provide support for, but not limited to:
• Day-to-Day application operational support in running the client application.
o Incident Management
o Problem Management
o Change Management
o Service Requests.
o Maintenance
• Support in debugging and diagnostics relating to third party integrations.
• Minor updates to support third party or system API changes where required
• Bug fixing application functionality.
• Application of applicable security patches
• All proactive maintenance required to keep the application healthy and available.
• Meet agreed target resolution times.
• Cloud health & monitoring to ensure the backups are working and are viable.
• Security vulnerability patching, as per vendor guidance.
• System upgrades / updates will be aligned to feature delivery.
• Major Components will not be more than one year out of date.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £531,801
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
Contract length is 2 +1. Renewals would be required after year 2 if the extension option is not considered.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period
two.2) Description
two.2.1) Title
LOT 2: IT Managed Service for the MCA’s Short Course Data Base (SCDB)
Lot No
2
two.2.2) Additional CPV code(s)
- 50324100 - System maintenance services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Southampton
two.2.4) Description of the procurement
4.1 A fully Managed Service for the SCDB for Maritime and Coastguard Agency staff to provide support for, but not limited to:
• Day-to-Day application operational support in running the client application.
o Incident Management
o Problem Management
o Change Management
o Service Requests.
o Maintenance
• Support in debugging and diagnostics relating to third party integrations.
• Minor updates to support third party or system API changes where required
• Bug fixing application functionality.
• Application of applicable security patches
• All proactive maintenance required to keep the application healthy and available.
• Meet agreed target resolution times.
• Cloud health & monitoring to ensure the backups are working and are viable.
• Security vulnerability patching, as per vendor guidance.
• System upgrades / updates will be aligned to feature delivery.
• Major Components will not be more than one year out of date.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £431,817
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
Contract length is 2 +1. Renewals would be required after year 2 if the extension option is not considered.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
18 November 2024
Local time
11:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
14 November 2024
Local time
12:00pm
Place
Southampton
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 01/08/26
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Public Procurement Review Service
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
six.4.4) Service from which information about the review procedure may be obtained
Public Procurement Review Service
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit