Tender

Approved Doctors Information System and Short Course Data Base Support and Maintenance 2.0

  • Department for Transport

F02: Contract notice

Notice identifier: 2024/S 000-033609

Procurement identifier (OCID): ocds-h6vhtk-04ad5c

Published 17 October 2024, 3:15pm



Section one: Contracting authority

one.1) Name and addresses

Department for Transport

Southampton

Contact

Richard Skeats

Email

richard.skeats@mcga.gov.uk

Country

United Kingdom

Region code

UK - United Kingdom

Internet address(es)

Main address

https://www.gov.uk/government/organisations/maritime-and-coastguard-agency

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://dft.app.jaggaer.com/web/login.html

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://dft.app.jaggaer.com/web/login.html

Tenders or requests to participate must be submitted to the above-mentioned address

one.4) Type of the contracting authority

National or federal Agency/Office

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Approved Doctors Information System and Short Course Data Base Support and Maintenance 2.0

Reference number

TCA 3/7/1576

two.1.2) Main CPV code

  • 50324100 - System maintenance services

two.1.3) Type of contract

Services

two.1.4) Short description

Provision of an IT managed service to the existing Approved Doctors Information System (ADIS) and Short Course Database system (SCDB) to ensure that the services are secure and functional and maintained.

two.1.5) Estimated total value

Value excluding VAT: £963,618

two.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

Maximum number of lots that may be awarded to one tenderer: 2

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

Lots 1 and 2

two.2) Description

two.2.1) Title

LOT 1: IT Managed Service for the MCA’s Approved Doctors’ Information System (ADIS)

Lot No

1

two.2.2) Additional CPV code(s)

  • 50324100 - System maintenance services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom
Main site or place of performance

Southampton

two.2.4) Description of the procurement

A fully Managed Service for ADIS for Maritime and Coastguard Agency staff to provide support for, but not limited to:

• Day-to-Day application operational support in running the client application.

o Incident Management

o Problem Management

o Change Management

o Service Requests.

o Maintenance

• Support in debugging and diagnostics relating to third party integrations.

• Minor updates to support third party or system API changes where required

• Bug fixing application functionality.

• Application of applicable security patches

• All proactive maintenance required to keep the application healthy and available.

• Meet agreed target resolution times.

• Cloud health & monitoring to ensure the backups are working and are viable.

• Security vulnerability patching, as per vendor guidance.

• System upgrades / updates will be aligned to feature delivery.

• Major Components will not be more than one year out of date.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £531,801

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

24

This contract is subject to renewal

Yes

Description of renewals

Contract length is 2 +1. Renewals would be required after year 2 if the extension option is not considered.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period

two.2) Description

two.2.1) Title

LOT 2: IT Managed Service for the MCA’s Short Course Data Base (SCDB)

Lot No

2

two.2.2) Additional CPV code(s)

  • 50324100 - System maintenance services

two.2.3) Place of performance

NUTS codes
  • UK - United Kingdom
Main site or place of performance

Southampton

two.2.4) Description of the procurement

4.1 A fully Managed Service for the SCDB for Maritime and Coastguard Agency staff to provide support for, but not limited to:

• Day-to-Day application operational support in running the client application.

o Incident Management

o Problem Management

o Change Management

o Service Requests.

o Maintenance

• Support in debugging and diagnostics relating to third party integrations.

• Minor updates to support third party or system API changes where required

• Bug fixing application functionality.

• Application of applicable security patches

• All proactive maintenance required to keep the application healthy and available.

• Meet agreed target resolution times.

• Cloud health & monitoring to ensure the backups are working and are viable.

• Security vulnerability patching, as per vendor guidance.

• System upgrades / updates will be aligned to feature delivery.

• Major Components will not be more than one year out of date.

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £431,817

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

24

This contract is subject to renewal

Yes

Description of renewals

Contract length is 2 +1. Renewals would be required after year 2 if the extension option is not considered.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No

two.2.14) Additional information

Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

18 November 2024

Local time

11:00am

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

four.2.7) Conditions for opening of tenders

Date

18 November 2024

Local time

12:00pm

Place

Southampton


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published: 01/08/26

six.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

six.4) Procedures for review

six.4.1) Review body

Public Procurement Review Service

London

Email

publicprocurementreview@cabinetoffice.gov.uk

Telephone

+44 3450103503

Country

United Kingdom

six.4.2) Body responsible for mediation procedures

Public Procurement Review Service

London

Email

publicprocurementreview@cabinetoffice.gov.uk

Telephone

+44 3450103503

Country

United Kingdom

Internet address

https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

six.4.3) Review procedure

Precise information on deadline(s) for review procedures

https://assets.publishing.service.gov.uk/media/5e8d97c8d3bf7f1fb909b6bc/Public-Procurement-Review-Service-Scope-and-Remit.pdf

six.4.4) Service from which information about the review procedure may be obtained

Public Procurement Review Service

London

Email

publicprocurementreview@cabinetoffice.gov.uk

Telephone

+44 3450103503

Country

United Kingdom

Internet address

https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit