Section one: Contracting authority
one.1) Name and addresses
NHS Supply Chain Operated by Health Solutions Team Limited acting as agent of Supply Chain Coordination Ltd (SCCL)
C/O Wellington House, 133-155 Waterloo Road, London SE1 8UG
London
SE1 8UG
Contact
alexandra.gothard@supplychain.nhs.uk
alexandra.gothard@supplychain.nhs.uk
Telephone
+44 7929018002
Fax
+44 1924328744
Country
United Kingdom
NUTS code
UKI4 - Inner London – East
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-of-health
Buyer's address
https://www.gov.uk/government/organisations/department-of-health/about/procurement
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Hearing Aids, Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories
two.1.2) Main CPV code
- 33185000 - Hearing aids
two.1.3) Type of contract
Supplies
two.1.4) Short description
Non-exclusive Framework Agreement (FAG) for the supply to the NHS Supply Chain customer base via the E-Direct, Direct and Stocked routes to market. Product range to include, but not limited to the supply of Hearing Aids (including Re-chargeable Hearing Aids), Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories that meet the requirements of users with varying levels of hearing loss. The Framework Agreement will provide access to hearing solutions for both adults and paediatric patients with mild-moderate and servere-profound hearing loss. Precise quantities are unknown. It is anticipated that initial expenditure will be in the region of £121,500,000.00 for the initial term of FAG, however this is approximate only and the values may vary depending on the requirements of those bodies purchasing under the FAG. The estimated value over the total FAG term (including any extension options) is £256,700,000.00.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £256,700,000
two.2) Description
two.2.1) Title
Hearing Aids
Lot No
Lot 1
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Various locations in the UK
two.2.4) Description of the procurement
This Lot covers a range of Hearing Aids for adults with mild to moderate hearing loss, moderate to severe hearing loss (multiple power Hearing Aids), and severe to profound hearing loss (high/super power Hearing Aids), paediatric Hearing Aids and innovation Hearing Aids, including re-chargeable devices. These include but are not limited to;
— BTE (Behind the Ear) — Moderate Power,
— Mini BTE (Behind the Ear) — Moderate Power,
— ITE (In the Ear) — Moderate Power,
— RIC (Receiver in Canal) — Moderate Power,
— Body Worn — Moderate power.
— BTE (Behind the Ear) — High Power,
— ITE (In the Ear) — High Power,
— RIC (Receiver in Canal) — High Power,
— BTE (Behind the Ear) — Super Power,
— RIC (Receiver in Canal) — Super Power,
— ITE (In the Ear) — Super Power.
— RIC (Receiver in Canal) — Multiple power,
— BTE (Behind the Ear) — Multiple Power,
— ITE (In the Ear) — Multiple power.
— Tinnitus Device — Multiple Power,
—Custom ITE (In the Ear) - Hearing Aids.
— Combination devices — Multiple Power,
— Innovative Hearing Aids.
This lot will also cover essential components including:
— Tubing,
- Domes
two.2.5) Award criteria
Quality criterion - Name: Audiologist Support / Weighting: 2
Quality criterion - Name: Covid Recovery / Weighting: 10
Quality criterion - Name: Social Equality / Weighting: 3
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Financial / Weighting: 75
two.2.11) Information about options
Options: Yes
Description of options
The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.
two.2) Description
two.2.1) Title
Hearing Aid Batteries
Lot No
Lot 2
two.2.2) Additional CPV code(s)
- 31420000 - Primary batteries
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Various locations in the UK
two.2.4) Description of the procurement
This Lot covers Hearing Aid Batteries to the NHS for the use in NHS patients Hearing Aids. Battery sizes consist of but are not limited to, R44 (675), R41 (312), R48 (13), R70 (10), R44 (Cochlear Implant 675).
two.2.5) Award criteria
Quality criterion - Name: Supply Chain Assessment / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Financial / Weighting: 80
two.2.11) Information about options
Options: Yes
Description of options
The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 55 % at tender evaluation stage.
two.2) Description
two.2.1) Title
Custom Ear Moulds
Lot No
Lot 3
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Various location in the UK
two.2.4) Description of the procurement
This Lot covers Custom Ear Mould products, including (but not limited to):
-Ear Moulds;
Ear Mould Accessories.
two.2.5) Award criteria
Quality criterion - Name: Product Features / Weighting: 20
Quality criterion - Name: Customer Support / Weighting: 20
Quality criterion - Name: Fighting Climate Change (Net Zero) / Weighting: 10
Cost criterion - Name: Financial / Weighting: 50
two.2.11) Information about options
Options: Yes
Description of options
The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.
two.2) Description
two.2.1) Title
Hearing Aid Accessories
Lot No
Lot 4
two.2.2) Additional CPV code(s)
- 33185000 - Hearing aids
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Various locations in the UK
two.2.4) Description of the procurement
"This Lot covers Hearing Aid Accessories, including (but not limited to):
Battery Door Replacement,
Bone Conduction Hearing Aid Headband,
Charger Cable,
Cleaning Accessories,
Connectivity Accessories,
CROS/BiCROS Cable,
DAI Adapter,
DAI Boot/Shoe,
Universal Dome,
Dome Accessories,
Drying Accessories,
Ear Hook,
Ear Mould Accessories,
Ear Tips,
Glasses Adaptor,
Hearing Aid Accessory Tool,
Hearing Aid And Battery Record Book,
Hearing Aid Case,
Left Right Indicators,
Multimedia Adapter,
Pre-Bent Tubing,
Programming Cable,
Programming Cable Sleeve,
Receiver Adaptor,
Receiver In the Canal (RIC) Speaker,
Receiver In the Canal (RIC) Speaker Accessory,
Remote Microphone,
Remote Microphone Accessory,
Remote Microphone Docking Station,
Secure Hearing Aid Device,
Servicing Accessories,
Tamperproof Battery Door,
Universal Tube,
Tube Adaptor,
Tubing Accessories,
Wax Guard.
two.2.5) Award criteria
Quality criterion - Name: Customer Support / Weighting: 5
Quality criterion - Name: Social Equality / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Cost criterion - Name: Financial / Weighting: 75
two.2.11) Information about options
Options: Yes
Description of options
The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-010796
Section five. Award of contract
Contract No
Project_927
Lot No
1
Title
Hearing Aids
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 October 2022
five.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
GN Hearing UK Limited
Unit 13 Talisman Business Centre London Road Bicester England OX26 6HR
Bicester
OX26 6HR
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Oticon Limited
3800 Parkside Solihull Parkway Birmingham Business Park Birmingham West Midlands England B37 7YG
Birmingham
B37 7YG
Country
United Kingdom
NUTS code
- UKG31 - Birmingham
The contractor is an SME
No
five.2.3) Name and address of the contractor
Puretone Limited
10 Henley Business Park Trident Close Medway City Estate Rochester Kent
Rochester
ME2 4ER
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sivantos Limited
Winster House Lakeside Chester Business Park Chester United Kingdom CH4 9QT
Chester
CH4 9QT
Country
United Kingdom
NUTS code
- UKD63 - Cheshire West and Chester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sonova UK Limited
Sonova House Lakeside Drive, Centre Park Warrington WA1 1RX
Warrington
WA1 1RX
Country
United Kingdom
NUTS code
- UKD61 - Warrington
The contractor is an SME
No
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
The Pinnacle 170 Midsummer Boulevard, Milton Keynes, Bucks, England, MK9 1FE
Milton Keynes
MK9 1FE
Country
United Kingdom
NUTS code
- UKJ12 - Milton Keynes
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £231,000,000
Section five. Award of contract
Contract No
Project_927
Lot No
2
Title
Hearing Aid Batteries
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 October 2022
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Energizer Group Limited
Sword House Totteridge Road High Wycombe Buckinghamshire HP13 6DG
High Wycombe
HP13 6DG
Country
United Kingdom
NUTS code
- UKJ13 - Buckinghamshire CC
The contractor is an SME
No
five.2.3) Name and address of the contractor
VARTA Microbattery GmbH
New Kings Court Tollgate Eastleigh Chandler'S Ford S053 3LG
Chandler'S Ford
S053 3LG
Country
Germany
NUTS code
- DE11D - Ostalbkreis
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £11,000,000
Section five. Award of contract
Contract No
Project_927
Lot No
3
Title
Custom Ear Moulds
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 October 2022
five.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from non-EU Member States: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
DCL Hearing Limited
Lindens House 16 Copse Wood Way Northwood Middlesex HA6 2UE
Northwood
HA6 2UE
Country
United Kingdom
NUTS code
- UKI74 - Harrow and Hillingdon
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
GN Hearing UK Limited
Unit 13 Talisman Business Centre London Road Bicester England OX26 6HR
Bicester
OX26 6HR
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
The contractor is an SME
No
five.2.3) Name and address of the contractor
Minerva Laboratories Limited
Unit 13 Eastgate Business Park Wentloog Avenue Cardiff CF3 2EY
Cardiff
CF3 2EY
Country
United Kingdom
NUTS code
- UKL22 - Cardiff and Vale of Glamorgan
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Normanby Laboratory Services Limited
W8 The Innovation Centre Vienna Court, Kirkleatham Business Park Redcar United Kingdom TS10 5SH
Redcar
TS10 5SH
Country
United Kingdom
NUTS code
- UKC1 - Tees Valley and Durham
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Puretone Limited
10 Henley Business Park Trident Close Medway City Estate Rochester Kent ME2 4ER
Rochester
ME2 4ER
Country
United Kingdom
NUTS code
- UKJ4 - Kent
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Sonic Laboratories Limited
36a Kingfisher Court Hambridge Road Newbury Berkshire England RG14 5SJ
Newbury
RG14 5SJ
Country
United Kingdom
NUTS code
- UKJ11 - Berkshire
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Starkey Laboratories Limited
The Pinnacle 170 Midsummer Boulevard Milton Keynes Bucks England MK9 1FE
Milton Keynes
MK9 1FE
Country
United Kingdom
NUTS code
- UKJ12 - Milton Keynes
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Universal Aids Limited
8/14 Wellington Road South Stockport SK4 1AA
South Stockport
SK4 1AA
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,000,000
Section five. Award of contract
Contract No
Project_927
Lot No
4
Title
Hearing Aid Accessories
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Not Applicable
Not Applicable
Country
United Kingdom