Section one: Contracting authority
one.1) Name and addresses
University of Kent
The Registry
Canterbury, Kent
CT2 7NZ
Contact
Jacqueline Erasin
Telephone
+44 1227827669
Country
United Kingdom
Region code
UKJ4 - Kent
National registration number
XN5452
Internet address(es)
Main address
https://www.kent.ac.uk/finance/procurement.html
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/97209
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Managed Launderette Service
Reference number
JE23_005
two.1.2) Main CPV code
- 98311100 - Laundry-management services
two.1.3) Type of contract
Services
two.1.4) Short description
The University is seeking a supplier with the experience to deliver to multi-site operations to undertake the delivery of managed launderette services on the Canterbury campus. They must share a passion for delivering a high-quality launderette service along with exemplary levels of customer service.
The University has a 52-week residential year as well as a busy conference period during the summer months (mid July to early September). The supplier will be required to provide a service for students and staff and any conference activity on the Canterbury campus.
The launderettes will be in operation for 24 hours per day, seven days per week.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £672,000
two.2) Description
two.2.2) Additional CPV code(s)
- 51543400 - Installation services of laundry washing, dry-cleaning and drying machines
- 98311200 - Laundry-operation services
two.2.3) Place of performance
NUTS codes
- UKJ4 - Kent
- UKJ - South East (England)
- UK - United Kingdom
two.2.4) Description of the procurement
The University is seeking a supplier with the experience to deliver to multi-site operations to undertake the delivery of managed launderette services on the Canterbury campus. They must share a passion for delivering a high-quality launderette service along with exemplary levels of customer service.
The University has a 52-week residential year as well as a busy conference period during the summer months (mid July to early September). The supplier will be required to provide a service for students and staff and any conference activity on the Canterbury campus.
The launderettes will be in operation for 24 hours per day, seven days per week.
The University seeks a supplier who can be innovative with investments in modernisation of laundry provision, user experience, and adoption of new and creative service methods.
The supplier should offer a first class, modern service to students utilising contactless payment systems, effective maintenance management and exceptional customer service.
The University is seeking a seamless transition from the existing contract to the new contract. It is important that some launderettes on campus shall remain operational throughout the course of the works for use by any remaining students and conference delegates.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60%
Price - Weighting: 40%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-004785
Section five. Award of contract
Contract No
1
Title
Managed Launderette Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
12 June 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
WASHCO
UNIT 11 Arnhem Road
Thatcham
RG145RU
Country
United Kingdom
NUTS code
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
National registration number
WASHCO
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £672,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Centre for Effective Dispute Resolution
70 Fleet Street
London
EC2
Telephone
+44 2075366060
Country
United Kingdom
Internet address
six.4.2) Body responsible for mediation procedures
Centre for Effective Dispute Resolution
70 Fleet Street
London
EC2
Telephone
+44 2075366060
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
Centre for Effective Dispute Resolution
70 Fleet Street
London
EC2
Telephone
+44 2075366060
Country
United Kingdom