Scope
Reference
NCCT43080
Description
The Council is seeking to purchase healthwatch services that will place particular emphasis on reaching out to marginalised and vulnerable groups who might face additional challenges in accessing health and social care services. The provider will work with Local Authority to engage with a wide range of communities, including those who are often marginalised or vulnerable. To do this effectively, develop targeted engagement strategies that are tailored to the specific needs and characteristics of different groups.
Total value (estimated)
- £370,000 excluding VAT
- £444,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 11 August 2025 to 10 August 2032
- Possible extension to 10 August 2037
- 12 years
Description of possible extension:
The Council is seeking to purchase healthwatch services that will place particular emphasis on reaching out to marginalised and vulnerable groups who might face additional challenges in accessing health and social care services. The provider will work with Local Authority to engage with a wide range of communities, including those who are often marginalised or vulnerable. To do this effectively, develop targeted engagement strategies that are tailored to the specific needs and characteristics of different groups.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
19 June 2025
Enquiry deadline
11 July 2025, 11:00am
Tender submission deadline
18 July 2025, 11:00am
Submission address and any special instructions
Tenders must be submitted via https://in-tendhost.co.uk/norfolkcc/aspx/Home
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
30 July 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 100% |
Procedure
Procedure type
Open procedure
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government